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4 posters

    my forum doesnt work

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    Lizz
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    In progress my forum doesnt work

    Post by Lizz Sun Nov 17, 2013 7:58 pm

    i am the admin of a forum and when i get on the site it says "you are banned from this forum" it desplays the same message before i even try to log in, and after wards, i even tried to register a new account and the same message occured, i cant even view the forum, i need help
    Ikerepc
    Ikerepc
    Active Poster


    Male Posts : 1186
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    Language : Who cares...
    Location : Where web help & support is needed

    In progress Re: my forum doesnt work

    Post by Ikerepc Sun Nov 17, 2013 8:14 pm

    Hello

    Maybe your ip adress is somehow banned, but you need to login if you are founder.

    Are you founder (are you create a forum)?
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8755
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    Language : English & Basic French
    Location : Scotland, United Kingdom

    In progress Re: my forum doesnt work

    Post by Derri Sun Nov 17, 2013 8:18 pm

    Hello,

    May I advise trying to access your forum via the forum utilities

    https://www.forumotion.com/en/utils/

    You have two options that may be helpful. One is: direct Connection to the admin panel and secondly you could try "Reset Ban"

    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16217
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    In progress Re: my forum doesnt work

    Post by Shadow Mon Nov 18, 2013 3:31 pm

    Lizz wrote:i am the admin of a forum and when i get on the site it says "you are banned from this forum" it desplays the same message before i even try to log in, and after wards, i even tried to register a new account and the same message occured, i cant even view the forum, i need help
    Hello Lizz,

    Our technicians have checked your forum and infact, there was a problem.
    Now, it should be solved.

    Let me know if you manage to log in

    Regards
    Buttercup