The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Newsletters

View previous topic View next topic Go down

In progress Newsletters

Post by Frank_Wx on November 27th 2013, 3:50 am

Hey everyone,

I recently sent a Newsletters to all the members of my forum (over 200 registered users). After I sent it, I got some people saying they never received the email. I know for a fact some people did because they replied back to me via email.

My suggestion to them was to make sure they are accessing the same email they used to register on the forum (same email located in their profiles). Apparently, that is not the issue.

Anyone have an answer to this? Thanks and Happy Holidays!

Frank_Wx
Forumember

Male Posts : 75
Reputation : 1
Language : english

http://www.njstrongweatherforum.com/

Back to top Go down

In progress Re: Newsletters

Post by Ange Tuteur on November 27th 2013, 9:53 am

Hello Frank_Wx,

Please ask the users that didn't receive the newsletter to check their preferences.

Profile > Preferences > Allow newsletters

If set to 'no' the user will not receive newsletters.


Ange Tuteur
Forumaster

Male Posts : 13028
Reputation : 2704
Language : EN10, FR5
Location : Pennsylvania

http://fmdesign.forumotion.com

Back to top Go down

In progress Re: Newsletters

Post by Leviosa on November 27th 2013, 10:17 am

@Frank_Wx wrote:Hey everyone,

I recently sent a Newsletters to all the members of my forum (over 200 registered users). After I sent it, I got some people saying they never received the email. I know for a fact some people did because they replied back to me via email.

My suggestion to them was to make sure they are accessing the same email they used to register on the forum (same email located in their profiles). Apparently, that is not the issue.

Anyone have an answer to this? Thanks and Happy Holidays!
Hello,

Thank for giving me the url of your forum and the date & hour for the newsletter.

Thanks in advance

Smile

Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

In progress Re: Newsletters

Post by Frank_Wx on November 27th 2013, 3:30 pm

Buttercup wrote:
@Frank_Wx wrote:Hey everyone,

I recently sent a Newsletters to all the members of my forum (over 200 registered users). After I sent it, I got some people saying they never received the email. I know for a fact some people did because they replied back to me via email.

My suggestion to them was to make sure they are accessing the same email they used to register on the forum (same email located in their profiles). Apparently, that is not the issue.

Anyone have an answer to this? Thanks and Happy Holidays!
Hello,

Thank for giving me the url of your forum and the date & hour for the newsletter.

Thanks in advance

Smile
Haha, sorry.

http://www.njstrongweatherforum.com

November 26th at 12:37am

Frank_Wx
Forumember

Male Posts : 75
Reputation : 1
Language : english

http://www.njstrongweatherforum.com/

Back to top Go down

In progress Re: Newsletters

Post by Frank_Wx on November 27th 2013, 6:14 pm

Topic is solved. Happy Thanksgiving to all and thanks

Frank_Wx
Forumember

Male Posts : 75
Reputation : 1
Language : english

http://www.njstrongweatherforum.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum