Dear members For few months, we had many problems with our current Chatbox. Many of you complained about the chatbox, that is perfectly normal! That's why, our technicians decided to rework all the chatbox! There is no big design change, just few improvements However, the code is not the same. It should solve all issues we had and you will enjoy chatting with your members Of course, the chatbox is still is under beta tests. So, we might have some bugs with the chatbox. It would be wonderful you could report those problems so that we can improve the chatbox as much as possible In addition, we have a new command  /help so that you will know all the chatbox commands You just have to enter /help or click on the following button: Then, a popup will appear with an explanation of the commands. Those commands depend on your status and permissions on the forum: Now you can chat Forumotion

The Godfather wrote:Hello,

We currently have a technical problem of very significant scalability CPU of the servers following an optimization of the chatbox to solve problems you reported on it for awhile. And to be honest, henceforth, the Chatbox uses the same technology as the notifications of the forum rather than sending constant requests.
This theoretically allows to considerably lighten the load and increase performance. We also have the opportunity to add a Help button that displays the commands in the chatbox to those who desire to know each according to their permissions.

We are working hard to find a viable technical solution to this rising burden though our local simulation were good, however, we are talking about millions of forums and only a full-scale test could allow us to make adjustments.

We are aware of the technical problems and inconveniences this causes. Nevertheless, you can imagine that if we could have done otherwise, we would have. We have a long night of work ahead of us, the pizzas are ordered and the coffeemaker is running at full speed so don't worry.

Certainly some malfunctions persist, but we're on it. Also, know that we are really far from the stage on these kinds of suggestions (why not give us the choice between such and such ... etc.) / Currently, the goal is to get you out a stable and functional chatbox.

In this sense, we need your support and that this topic remains clean without reports that set us on the wrong track.

Wait for the green light for the new patch to be released to give us your feedback. However, at present, there's no need to post to say that you too have the same problem because we already know and that only extends this unique topic for nothing

After stabilization server load will be ok which will solve a lot of problems that you are currently experiencing.

Thank you for your understanding and we apologize for the inconvenience

Hello dear members Here the improvement of bugs Remove the new color picker = solved Posts missing = solved Error in function write_msg(). Can not insert message = solved Chatbox empty = solved Auto-refresh = in progress Issues with archives = in progress Buttons are too white so invisible = in progress The color of the text is not the same as the color forum = in progress The color of members is black by default, so if the chatbox background is back members aren't visible = in progress After logging out, the drag bar looks same = solved Sort alphabetically username = in progress Some messages are missing after posting = solved Color picker not in pop-up but in JS as for the editor Alignment problem of the "help" button under chrome = solved The chatbox doesn't refresh when a user is just kiched = in progress Even if we are deconnected, we appear like connected= in progress I will inform you as soon as I get news Thanks for your help Note: when you report a new bug, please don't forget to post the url of your forum and a screenshot!! Thanks

Spoiler:

JScript wrote:@Black-Shadow
I think this information besides not being necessary, are irrelevant!
Below is the current code in the chat box which is called chatbox8.js:

Spoiler:

Turns out it is constantly changing so that reported problems are solved!
That's why our codes "addons" can not be updated now.

JS
JS

seadevil wrote:We're still having trouble with some users' autorefreshing.

For those members, it only refreshes when they make a new post, but not when others do, or if they toggle back and forth from Archives.

It personally happens with me, too.  Here at my place of business, I am on an older version of IE/Windows and I have those autorefresh issues.  At home on my laptop with a newer version, its fine.

Worst Nightmare wrote:why are their soo many more problems with the chat box?

Kaseki wrote:Other than this killed all the CS that made it work... now I have the default CB.

And that is literally impossible to read... which is why I liked CSS because that solved my problem. But now I'm stuck with a Black CB with Black usernames... 

So I had to get a new code just for a Chatbox... just so my users can be happy.

So now I have to pay a provider, to make sure this provider works...

Also, it would help for a link to the CB support thread/forum thing.

This is getting out of hand, and disabling the CB is just another mess of problems.

Spoiler:

Worst Nightmare wrote:Is the chatbox ever going to work again? i know the technicians is working hard but will it ever be functional to work the same way without any problems?