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    Could not register new user

    webraovat
    webraovat
    New Member


    Posts : 9
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    Language : english

    Solved Could not register new user

    Post by webraovat March 27th 2024, 5:02 am

    As the title, when I try to register a member account, I cannot register a new one?
    my forum: webraovat.forumvi.com

    it announced that:?We could not validate that you are not a spammer. Please retry again.


    Last edited by webraovat on March 28th 2024, 7:06 am; edited 1 time in total
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15133
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    Location : Greece

    Solved Re: Could not register new user

    Post by skouliki March 27th 2024, 7:46 am

    hello

    are you the founder of that forum? or you are just a member and you are trying to register?

    Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation. Thank you.
    Please read our forum rules: ESF General Rules



    webraovat
    webraovat
    New Member


    Posts : 9
    Reputation : 1
    Language : english

    Solved Re: Could not register new user

    Post by webraovat March 27th 2024, 10:27 am

    i am founder and i try regis new account
    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5112
    Reputation : 831

    Solved Re: Could not register new user

    Post by The Godfather March 27th 2024, 11:52 am

    Hello @webraovat

    By deactivating the management of JS codes in your administration panel (Modules > HTML & JAVASCRIPT > Javascript codes management > Enable Javascript code management), the registration problem is no longer present and everything works fine.

    So you added custom JS code which is causing a conflict and causing the problem I think.

    TonnyKamper likes this post

    webraovat
    webraovat
    New Member


    Posts : 9
    Reputation : 1
    Language : english

    Solved Re: Could not register new user

    Post by webraovat March 27th 2024, 12:20 pm

    Does this happen to users when there are many queries?
    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5112
    Reputation : 831

    Solved Re: Could not register new user

    Post by The Godfather March 27th 2024, 1:39 pm

    Hello @webraovat

    It's not a question of the number of queries I think but the fact that one of your custom scripts is preventing the page from functioning properly.

    Now you will need to identify which script and provide a solution.
    webraovat
    webraovat
    New Member


    Posts : 9
    Reputation : 1
    Language : english

    Solved Re: Could not register new user

    Post by webraovat March 28th 2024, 2:11 am

    true but even if I don't run the script it still happens
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51493
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    Solved Re: Could not register new user

    Post by SLGray March 28th 2024, 5:59 am

    I was able to create an account fine.
    Could not register new user Test11
    Could not register new user Blank10



    Could not register new user Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    webraovat
    webraovat
    New Member


    Posts : 9
    Reputation : 1
    Language : english

    Solved Re: Could not register new user

    Post by webraovat March 28th 2024, 6:57 am

    Yesterday I used one of the accounts I created before to try to post and it said it was spam, while if I used an admin account to post it didn't say.
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15133
    Reputation : 1696
    Language : English,Greek
    Location : Greece

    Solved Re: Could not register new user

    Post by skouliki March 28th 2024, 7:44 am

    hello

    i was able to register also just fine

    to fix the issue SLGray posted above about the button please add this code to your CSS sheet
    admin panel...display...css

    Code:
    .main-content.standalone .button.button1 {
        color: black !important; }

    take into consideration that the members must use a known email to register like Hotmail, Gmail, Yahoo, or Outlook
    also check this option admin panel....General...Security..
    Disallow subscriptions of the most commonly used usernames...set to No



    TonnyKamper likes this post

    Razor12345
    Razor12345
    Support Moderator
    Support Moderator


    Male Posts : 1462
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    Language : Ukr, Rus, Eng
    Location : Ukraine

    Solved Re: Could not register new user

    Post by Razor12345 March 28th 2024, 10:46 am

    Marked as "Solved"

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



    Could not register new user Screen51