Templates management Problem

Hi,

I purchased points today for the template editing option, all went through successfully.
I managed to edit and save perfectly.

However after logging out and logging back in, my changes were not there and after looking through it stated the following:

"Templates management" option has expired.

You are not allowed to modify templates.
To enable this option again, go to the Credits management panel.

Your templates are still used. If you wish to restore default templates, click on the link below.
Be careful: your templates will be erased !

Only templates of the phpbb2 version will be affected.

So i attempted a restore and had no luck with that, which is why i am here requesting help please.

if you purchased credits then go to credit management and spent some on template management

Hi,

I've already done that as i've paid for for it

maybe your using phpb 3.0, template editing only enable for phpb 2.0,

Hi Adiex,

The forum is in 2.0 mode , i saw to that before i considered paying for anything

well in that case your need to contact typlo and state your problem there

Go back to templates editing and be sure that you pressed the image of the item you edited.

Hi Adiex,

Thank you, i've just this second sent a message.

Many Thanks

Hello Kilsek,

I did all that too. Trust me, i saw to it that i did everything correctly.
Especially as it involved my money

Again, after logging out and back in everything vanished.
I've logged in and out a few times today mind it's only the last two hours that it's happened. Quite frustrating. So i did the restore and there was no change in regards to the issue unfortunately.

Is there a Technician that could help in regards to this matter please?

Or can i be refunded?

Or have you taken my money and run

Come on guy's it's taking the mickey now, i have the pay pal receipt etc.
Either sort it out or refund me the money thats been taken please.

Put: [Att: Tech] in the beginning of the topic title.

A HUGE Thank you to Typlo for taking the time to help out.

All has now been fixed and is working perfectly.

Once again, Thank you