Technical Web Support

Spoiler:

Administrators : Placehold, Danh, Redoran, Trilogy

Staff : Beno, Jalokim, Jcgriff2, TheRiff, w33ro55

Supporters : B, Go The Power, reddotdj , warlordfmike

TWSupport: Simple, Clean Support. TWS staff over the past year have updated TWS with some amazing themes, designs, codes and features however it has come to a point where we have altered the site enough and simply provided the support as we have previously.
TWSupport staff work on projects mainly however are there to support you on the following sections ...

Security systems & online protection
Design quality & production
Multiple Platform Support (MPS) ... including vista,xp & Linux

We also host a general discussions section which caters to the majorities of our members and guests as well as additional services created and maintained by the TWSupport staff.

Additional Services:

Create - Request site for program creations
Evolve - Request site for program alterations
Sparks - Mouth off comments site
Reepo - Copyright - Online Protection


Regards






Craig

Technical Web Support now has updated the look of the forum. The hiearachy and flow of the forum have been adapted to make it easier to find support specifically for you.

TWS has added a new banner/logo to head the forum.

A new staff forum has been created and staff members are currently being recruited. After discussions TWS will make positions available in the following ranks.

Moderators
Network Specialists
Security Staff
Software Specialists
Technical Error Analyst (BSOD,XP Only)
Technical Supervisor

TWS also has recently become close affiliates and resellers of Alwil Avast and Lavasoft Ad-Aware security systems, we openly welcome them on our forum.

Regards






Craig

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The Graphics Team have updated the structure of the forum , images of the forum have also been update.

See main post for current forum images.

Regards






Craig

Graphics change:
The Graphics team have been renamed "Design Team" and have created new forum banners as shown above & below

New Forums:
The "Design Team" have also launched the new "Designer" forum which will be fitted up with the latest online graphics tools immediatley

All requests to join the "Design" forum are currently being taken



Stats:
We have 40 registered users
The newest registered user is iby

Our users have posted a total of 180 messages in 74 subjects

Regards






Craig

Unfortunately due to complaints logged by members the forum itself has been closed to guests.... the portal is still viewable but the forum is closed until registration has been completed.

Reports that two other un-named forums have copied complete sections of the forum, images, text, advice and posts had been passed directly to the staff along with screen shots and links.

This issue is currently being investigated.

My apologies

Regards






Craig

For Guests

Some of the issues that occurred the other day have been resolved however because the main investigation is ongoing the forum will remain locked to guests for a few more days.

For Registered Users

The design gallery updates have been completed, free online tools and forum are complete and use able. There will be an update in the next few hours describing ways in which a member may be referred to the designers forum

regards








Craig

***Update***

All previous issues have been cleared up on the forum, A main investigation into the allegations is still ongoing however we have opened the forum to guests again

For members to gain access into the Designer's forum

They can either request this by emailing a member of staff and wait until we consider their application or by gaining votes by displaying their images in the general discussions section under Gallery

Once all votes are counted the member will then be able to view the designers forum if they have been successful

Notification will be sent to the user once the Designers account has be created.


Regards







Craig

A new Homepage has been set up for www.techwebsupport.com which will provide users and guests with basic and essentials updates, forum updates, changes and news of events currently taking place.




A new competition is being set up through the Arcade for active registered members, A mini league will be created and each winner will receive a prize consisting of a fully licensed software bundle. the software in the bundle will be announced on the launch day of the Mini-league.

A new range of games is being set up especially for the competition and will be available in the next couple of days to let everyone have fun before it begins.

Regards







Craig

The Arcade has now been updated, An additional seven games have been added to the Arcade, all user's can log in and use them from now.

A further selection of games will be added to the Arcade shortly which will be hosted in the "Arcade Mini League".

All users will have a league table added to their profiles which will be updated by the staff and a new league forum will be opened in the next couple of weeks.

Regards






Craig

A new Arcade has been erected in preporation for the "Mini League" Arcade competition

Games have been added to the site along with a section order to make it easier to find a genre of game.
More games are currently being added.



regards





Craig

The staff at TWS have decided to give the navigation of the forum a little freedom and in doing so managed to stream line the sections a little more than previous thought possible.



The main section of the forum is now held as a communal section where the majority of the chat sections are amongst suggestions and requests are based, Also misc section will be based in this area.

Where main sections are now contained in the navigation bar and once selected members will be taken to a dedicated section.
This is called "Call Flow" where the sections are set in such a way where they are taken to each relevant section that they need based on there situation or needs.

The main navigation sections are

• Forum Support (Where OS's will be selected next in order to navigate you to relevant support)
  
• Security Centre
  
• Web Design (Code and graphics requests can also be found here)
  

Feel free to browse the forum to see all new updates

Regards






Craig

With the TWS Support Service we have tried to make things as less technical and more user friendly as we possibly could, We have a range of staff that are online most of the time to assist with any issues you may have or if you just feel like a chat.

Registration, Support & All Facilities are provided free of charge.

Arcade Updates

The following games have been added to The New Arcade

• Saucer Arena
  
• Zayo
  
• Stalingrad III
  
• Blocked
  
• Tank Wars
  
• Ninja Pop
  

Why not have a look at the other games in the Arcade when your there.
Remember with the Mini League Season about to start, you'll need all the practice.

Forum Updates

Thanks to the newly formed Design Team a new banner, Set of Navigation Buttons and forum images have been created and now functional on the forum





Regards








Craig

This site is really worth a look and its also a very good idea to bookmark it. Everybody has tiny problems with their operating system, and this site offer almost immediate help, that works! This is a vital link to have in your bookmarks when things start to go wrong with your PC's.

Apart from that I'd like to comment on the passion and work that has been put into this site. The founder has put in immense hours of work, delicately perfecting every detail of this board.

On my mark ,this forum has phenomenal potential and the golden key to sucsess.

Tutorial Of The Fortnight

Every Fortnight TWS will collect a list of questions and how to's and will create and publish a full working Tutorial on how to do it.

To submit your question for "Tutorial Of The Fortnight" send your mail to

=> tutorialofthefortnight@techwebsupport.com

With your Tutorial Question as the header and a short description in the main message as shown below




Calendar Dates

You can check when each tutorial is due by using the calendar

Tutorial Of The Fortnight

Sunday 12th October will be the first release of the "Tutorial Of The Fortnight"




New Forum Icons

New forum icons have been added to make things easier to see and identify new posts and threads.
The icons are as follows

- No New Post
- New Post
- Locked
- Information
- Announcement
- Busy Thread



Right Click Disabled

To reduce the risk of other websites and forums committing copy right breach, The right click context menu has been disabled across the forum however the code has been updated to reduce any conflicts that previously existed with cookies.

Hotkeys however are still enabled and there is no issues for the moment using Hotkeys.



Stickies & Announcements

Stickies & Announcements have been updated.
To make information and updates more recognisable we have change the standard name for these post types, They are as follows:

Stckies - > Information
Announcements - > Announcement







Staff badges

Staff Badges have been updated to make it easier to see that they are staff and they are ranked high enough to assist with escalated issues, Staff badges are as follows:

- Designers
- Technical Error Analyst & Security
- Software Specialist & Networking Specialist
- S.T.A.R.S, World Financier, Programmer & Moderator
- Manager
- Banned



Fun Profile Icons

New profile and post icons have been uploaded to let you express a little more within the forum community and just for a little fun. By default they are left blank however you can edit them using the "User Control Panel"





Regards









Craig

Hello,

I would like to congratulate you for running this site.
Very nice graphics, good community, quick help with all my mac problems
And the very nice layout you made for your site is wonderful!

Keep it up:)

Regards,

Christos

TWS now has a permanent Donate bar above the navigation bar and will appear in all sections of the forum.

This is to encourage users and/or guests to help maintain the forum, Upon pressing the bar they are taking to a remodelled Donate page.
(Shown Below)




Regards








Craig

Theme

New theme implemented which hosts a new top bar that stretches across the page, Along with a new background image to break up the colours of the forum.

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Navigation Bar

New navigation bar has been added which is slightly smaller than before, Slightly off centre and is integrated with the forum theme.

---

Mailbox Buttons

New Mailbox buttons have been added and moved across to the right side of the page,

---

Reply & New Post Buttons

New Thread & Post buttons have been removed from the tops of the forums, This is to allow the forum to work smoother instead of jumpoing around while moving through the forum.



Regards








Craig

Navigation Bar Alteration

There has been a shuffle with the navigation bar, All the buttons are still there, actually there is a couple of new ones, The main navigation buttons have been moved up onto the top line and made slightly smaller.



regards







Craig

Identity Fraud

As part of the awarness scheme currently being driven by software companies such as Lavast and our very own governments, For one week TWS is hosting an Identity Fraud Awareness Forum.

On this forum you will find information about Identity Fraud and ways in which to stop it. You will also find links to software to prevent it, quick tips and online surveys to see if you are prepared.

=> TWS Identity Fraud







Regards








Craig

New Avatars

There has been a new set of avatars uploaded to the gallery for members to use, There are 30 additional designs to choose from as shown below in the preview.




Regards







Craig

Technical Web Support Version 4 (TWS V4)

The technical web support programmers have created and re-designed a new theme/skin for use on the main forum, implementing previous features with a new cleaner, more sleek design.

Features

• Left & Right Drop shadows from main forum section
  
• Fixed width to stop the crushing of forum section
  
• Drop shadow on footer of forum
  
• New sleeker navigation bars
  
• Re-implementation of the original banner created by Jalokim
  
• Forum clean out to merge forum support sections
  
• Cleaner navigation system to enable faster browsing through the forums
  
• Implementation of a second CSS to allow Mozilla Firefox, Internet Explorer & Opera users to view, browse and interact with the forum
  

Screenshots (Footer items Photoshopped out for screenshots)

Thats great news. I will await for its re-opening.

Firstly i want to thank the projects team for re-initiating a high standard of design and productivity back into the TWS name,
Secondly i want to thank the long standing staff members who have encouraged myself to re-open TWS support.

The new project seen via TWS & Placehold directive's is disguised as two features now appropriately named 'Create' & 'Evolve'



Create:

As the slogan states 'To cause to exist; bring into being' represents exactly what our main goal for this project is,
Simply put users are able to send programming requests to the staff by simply filling out a small form,
This service is particularly good for users who are too busy to produce the request themselves or who are lacking the experience.



Evolve:

Again as the slogan states 'To develop; to achieve gradually' represents our other aim and main goal as a side project of the above named 'Create' project.
Simply put users are able to load programs and forms they have created however may not be usable in order to have them rectified,
This service is aimed at the other half of the www where users may want to attempt to program and simply need assistance but may not be able to find the information required.



How do theses service actually work?

The user simply fills out one of the required forms and sends the form to us,

Upon receipt the user then receives a confirmation email that we have received the request and then another within a 24hr period to clarify exactly how long the request will take to complete

Once the request has been fulfilled a confirmation email will be sent to notify the user and a download link will be supplied, 24hrs will the link last before expiration, An email will then have to be raised to re-active the link after a 24hr period.



How do i find these services?

Well each service is linked on the other site, At the bottom of each website is a link for either to request a program or to request a repair.
By selecting either link you will be directly to the appropriate page.



Is there a direct link i can bookmark?

You will be able to bookmark each service individually using the following links,


Create

Evolve

Due to the surprising popularity of our other services, TWS and its team have now been set a new task ...

What is it?

'Sparks' is the end product of global threading. Allowing you to have your say and to air your opinions without the risk of it bein hijacked.

Say what you have to and 'Submit' it.
Within a matter of moments you should see your 'Sparks' appear on this site to show others exactly what your about.

Is there a direct link i can bookmark?

You will be able to bookmark each service individually using the following links,


Sparks

Ok so to add one more Beta service to our small list of unusual services BEFORE TWS is re-launched (Its coming shortly), we now pronounce 'Reepo' up and active,

What is it?

Online there is literally hundreds of different Copyright tools, Infringement tools which let you know if someone has copied your website and it isn't usually long until you see them claim it as their own adding plagerism to the list of broken digital laws however it's useless knowing if they dont reply to your emails ...

'Reepo' was created out of demand with the soul purpose of dealing with websites that steal from others, Simple to use and a simple layout you just enter the details and we'll take it from there.

At the moment we are still building bridges in order to improve our already strong online authority and the service has already been approved by corporate companies aswell as the smaller family run forums.


What next?

Well thats simple, As we get more approvals from websites we will keep a small list of these sites that support our cause and each will be recommeneded by our website and each will receive a link back to our website. Terms & conditions are being drawn up for the use of service as at the moment it will remain as a beta until we get some figures prepared for our main sponsor.

Join the cause, to do so simply navigate to the page and click the 'Contact us' link and supply the web masters details along with contact details and website address.

Is there a direct link i can bookmark?

You will be able to bookmark each service individually using the following links,


'Reepo'

Hello,

Today i am glad to announce that on Monday of next week which is the 25th May 2009 TWSupport (TWS) will re-open.
We have been closed for a while now mainly because we had soo much to do along with new projects we were trying to include with TWS.
Now that the team have accomplished 90% of our targets we felt it was time to respect the users wishes and re-open, The opening will be quick and simple and all data has been saved and untouched.

We have simplified the sections of the forum as we have the new services to fall back on and there is some new interesting services to be released in the months to come which users will have the opportunity to participate in.

Registration is still free, All old and new members are welcome.

The design of TWS has changed however as you may agree on the opening day we have got to grips with the design of the forum and it reflects our services ... Clean, Tidy, Smooth, Different and Bold.

If you have any queries regarding TWS please forward all emails to TWS@Lavabit.com

All emails directed to myself may not be read and remain unanswered as my inbox is frequently overflowing and has to be manually unbundled.

Thank you to all the members and users for their/your patience and welcome back to TWS

Our first gift to Vista users is in the following link however this article will be moved into TWS on Monday

Sync Center - Disable Mobsync.exe

Kindest Regards







Craig Reville
TWS Founder