Register problems

by Skib March 28th 2009, 4:17 pm

Hi...

Hope some one can help me?

My forum can't registre new members?
The message that appers is: "Sorry, you cannot suscribe on this forum. Please contact the administrator."

The forum is not cloesd for new members, is not on hollyday or under construktion.

Does anyone konw what my problem could be??

//Skib

by Master Marc March 28th 2009, 4:28 pm

Hello Skib,
Go to your Administrator Panel>Users & Groups>Users>Users options>Members>Allow new members>Yes>Save.

Hope I helped.

by Skib March 28th 2009, 4:54 pm

I'ts allreddy on yes??

And still same problem? confused

by kylesmummy06 March 28th 2009, 5:11 pm

Is that exactly what its saying? have you tried yourself or someone else as this person could be someone you have banned or you banned there ip

by Dark Takua March 28th 2009, 5:57 pm

I know, it's on a holiday. My friend had that prob too. so
Admin panel >> General >> Configuration >> General >> Forum on holiday >> no >> done

by kylesmummy06 March 28th 2009, 5:59 pm

He has said it is not on holiday or under construction in his first post

by Skib March 28th 2009, 9:02 pm

i'v tried my selv and i got the same message??

And it is all new members, none were allowed.

Is there an upper limit for members? we curently have 70.

(and no it is not on hollyday or under cruntruktion)

by CoRE_-D4M4G3D March 28th 2009, 11:21 pm

I would go over all the configuration buttons and mess with it then make sure u save it, then try. I had same problem once and i just had to save a couple of times, and then site registers what you selected. Sometimes you click something and it doesnt do that. Lately though it hasn't been doing that everytime i click something it does it instantly

by Skib March 29th 2009, 11:56 pm

Now i'vd tried to change the settings back and forvard a couple of times, and saved in between every times and it stille dosen work??

How do I contact an admin or tech supporter?

by orangegreendaysuite March 30th 2009, 12:44 am

it might have to do with the age limit
how old are the people who want to register?

go to Admin Panel->User&Groups->User Options->Birthdays->Minimum User Age

fix that to your liking

by Guest March 30th 2009, 7:20 pm

Ok i think its got something to do with the way its been set up

Try setting the activation to automatic to see what happens

1. Navigate to:

Admin panel\Users & Groups\User Options

2. Next to "New accounts activation :" select "Automatic" and press "Save"

3. Get some one to try and create a new account, This should then ask the user to confirm a safety code and then should avoid the error message and activate the account,

Let me know what happens Smile

regards

Craig

by azredliner March 31st 2009, 12:27 am

Skib wrote:Hi...

Hope some one can help me?

My forum can't registre new members?
The message that appers is: "Sorry, you cannot suscribe on this forum. Please contact the administrator."

The forum is not cloesd for new members, is not on hollyday or under construktion.

Does anyone konw what my problem could be??

//Skib

My forum can't register new members?
The message that appers is: "Sorry, this site does not accept user older than 80 years old."

I tried to enter a new user with the birthday of October 31, 1971 (That is not over 80 years old)

by Sanket March 31st 2009, 4:27 pm

azredliner, do the following
Users & groups>Users Options
Maximum Age limit: 200

See what happens then.

by azredliner March 31st 2009, 4:37 pm

Sanket wrote:azredliner, do the following
Users & groups>Users Options
Maximum Age limit: 200

See what happens then.

I did that yesterday after I posted here. I actually put 500. It worked.

Thanks. Shocked

by Skib March 31st 2009, 9:40 pm

Hi..

Ive tried to change the settings to automatic aktivation, and it gave the same message:

The following errors were found

Sorry, you cannot suscribe on this forum. Please contact the administrator.

There are no ip banned or email banned, the minimum age is set to 3500.

I relly dont know what is wrong, but if i dont find an sulution soon i have to make a new forum Sad

Members can't wait any longer...

//Skib

by spirit_of_redemption March 31st 2009, 11:35 pm

I have the same problem.. every time they register, it has the age limit thing. I can register new members.. but new ones can't.

by azredliner April 1st 2009, 12:53 am

Skib wrote:I relly dont know what is wrong, but if i dont find an sulution soon i have to make a new forum
Members can't wait any longer...

//Skib

Hey Skib,

I feel your pain and frustration, but don't make a new forum. Especially if your forum has a lot of activity. Just post somthing so everyone is aware of the registration issue and have them hold tight while the people at Forumotion tries to fix what is wrong.

Forums are like women and whiskey. They both get better with age! Laughing