Unlock my domain for transfer

HI, I recently built my own forum in a host i've bought, i wanna transfer my forummotion domain to that new forum, so I've requested a domain transfer in my new host and here is what I got from a technician there:
Hello,

We have received a payment for the transfer of the domain name hia8.com. That domain name, however, is locked, so I would like to ask you to contact your current registrar or hosting company to unlock the domain name if you don't have that option in your domain control panel. Please let us know when you do that so that we could proceed with the transfer.

Best Regards,

please help me with this, thanks you.

P/S: sr for my bad English.

Hello,

Can you PM Typlo concerning this matter, as he is our contact with our techs, and they will talk with your people, ect until u get ur domain address

Sanket wrote:lee111, Bold and Color are reserved for moderation, like this, so please keep to the default font

Thanks, i'll be careful next time

Just do as darren suggested.
Since this thread appears to be solved, I will lock this thread and mark it as solved.
Sanket