How to fix A Voting System to work for all users?

There has been a problem with some users who can't seem to vote in the voting system. One says that It's like it's stuck on the percentages and it won't get off that part of it no matter where she click on the voting such as also call polls.

How can I fix a way for her to vote and any other member who may have trouble too?

Hello,

can you get the members who are not having a changing % members to clear their cache & cookies, and make sure the voting % is increasing.

I will see if that will work for the members.