Web Mail unreadable

Hi all our forum Http://hmsintrepid.com is having problems with the webmail pages when i open emails in the webmail pages they are unreadable it looks like it is displaying the html as code and not as the email should look. We use our webmail alot for the admin of our forum so a speedt sulotion would be greatly appreciated. Many thanks

Rab

Hello,

Can we please get a screenshot of the problem messages please?

its not just 1 email its all emails recieved on the webmail and I would rather not display in a public forum private mail. Any admin available to look into this. please

If you would prefer you could PM it to me

We cannot diagnose the problem without troubleshooting, and we cant trouble shoot without seeing the problem.

Our admins here don't really provide support, they have more of a "behind the scenes" role, as their kept very very busy

Ok here is a screenie of what we get this happens with all mail recieved on the webmail server.

is there any help for it thanks in advance

Rab

There is some sort of coding issue there, however that's a problem from the database which we can't handle.
However, there is text there, perfectly readable - It's just got some font codes around it

I do suggest that you clear your cache and cookies
As well as updating your IE: Help > Update my IE ( Or something similar )

thanks darren but its not an issue with my pc i get this on any pc i use to log onto webmail. your right it is a coding issue thats does not display html properly it is server side probem is there a fix for it.

Maybe it is a technical error

If anyone can help out please do so.

I do believe this is worth moving to the technicians room

Admins any help with this one please

The issue was sent to the techs, I'll give you a feeback very soon

Thanks Typlo

Any news on this yet as it is still the same

cant log on to wbmail atall this morning is this the techs working on the problem or is it a new one.

Thanks

rab

Rab_C wrote:cant log on to wbmail atall this morning is this the techs working on the problem or is it a new one.

Thanks

rab

It could be that.
We will not know until Typlo himself comes online and informs of it

This sis still not sorted is there any ideas please.

Nopes, since its a third company application we are not sure of how to sort it. You will have to wait it out as darren1 suggested.