I've received a message from Forumotion, is it true ?
Firstly, you need to know that all emails sent to you by Forumotion have an address ending in : -------@forumotion.com (or @editboard.com)
|In which case you receive an email from Forumotion :|
(*) : if the option is activated.
|Reason :||Must I answer ?|
|New message in a topic you watch (*)|| No|
|New private message in your inbox (*)|| No|
|New registration on your forum (*)|| No|
|New warning report on your forum (*)|| No|
|Your forum creation|| No|
|Your forum deletion|| No|
|Sent litigation|| No|
|Reception of a litigation|| No|
In conclusion: do not respond to these emails. Generally Forumotion will not contact you by email. If you have a question or you are in doubt, you can always ask for confirmation from a staff member on the support forum.
If you receive an email like this:
|Beware of fake emails :|
My name is ----, Forumotion Adminstrator.
A hacker is causing us problems lately, and is threatening to attack your forum.
So we can protect you as best as we can, I will need admin rights on your forum, so I can patch it and avoid you being hacked.
Please give me your login as soon as possible, so I can protect you from his hacking attempts.
Please also see an example link of how he proceeds : http://www.----.com
We count on your fast collaboration, this is a serious threat.
How to react :
- Do not answer nor click on any link !- Copy / paste the mail and send it to a staff member of this forum if you want to be sure it's a fake.NOBODY will ever ask you your password within the staff of Forumotion. We do not need this information to ensure the security of your forum!
Same principle. If a member registers on your forum to send you a PM claiming to be Forumotion:
| ||OK for mails, but I've got a PM from Forumotion ... ? ?|
- Do not answer nor click any link !- Save the mail account he used, - Copy / paste the PM and send it to a staff member of this forum if you want to be sure it's a fake.
If you have received this via the Contact option (reference [Contact] appears in the title)
- Do not answer nor click on any link !- Save the mail account he used, - Copy / paste the message and send it to a staff member of this forum if you want to be sure it's a fake.
Obviously, Forumotion never uses private messages to contact a forum administrator.
(The real) Forumotion Team Updated by Base - November 1st, 2012
Last edited by Typlo on Wed 09 Dec 2009, 9:18 am; edited 2 times in total