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Oh, what a terrible problem...

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Solved Oh, what a terrible problem...

Post by Khrona on August 20th 2010, 2:16 am

Heavy sigh... This problem has occurred twice already.. how devastating and dreary it is! We have either been hacked or the site has just had a failure, but twice has it almost been deleted... And then we rebooted the site... And when we think we've won the battle, no one had administrative rights anymore. How devastating... Right? We need help... Mmm... But it feels so awkward asking. ;;

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Solved Re: Oh, what a terrible problem...

Post by Jophy on August 20th 2010, 2:27 am

Hi Khrona!
What data was lost? Users? Posts? etc.

Please read this thread about your problem:
http://help.forumotion.com/frequently-asked-questions-f5/my-forum-was-hacked-t75418.htm

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Solved Re: Oh, what a terrible problem...

Post by Khrona on August 20th 2010, 2:31 am

Aaah, nothing has been lost as of now, for I have restored it... Aww, you're so chipper, that's refreshing...

Ahem, but yes, to business. Because of a recent crash, I am assuming, our site was temporarily erased. It had to be backed up to its most current form, which was thankfully, today. Though, once we all got on... None of us had administrative rights and therefore, there isn't a single person who was originally an administrator who can access the administration page... And you can see why that is troubling, right? XD

... Yes, it would be very much appreciated for help on this matter... ;;

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Solved Re: Oh, what a terrible problem...

Post by Jophy on August 20th 2010, 2:33 am

You mean even you're founder account can't access the admin panel? It should, that's weird, or have you lost your password?

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Solved Re: Oh, what a terrible problem...

Post by Khrona on August 20th 2010, 2:35 am

Yes yes, that's the ticket. Password has been forgotten, which is why it has led to problems... I've tried everything, but honestly, I don't know if the password has been reset or what... It's been changed a few times over the years... Yeah. >>;

So how would I go about getting that back, or getting administrative rights to the good people back?

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Solved Re: Oh, what a terrible problem...

Post by Jophy on August 20th 2010, 2:41 am

Click on my signature that says 'Lost Founder Password' and follow further instructions. Try to pm Luky or MrMario from the list(only 1 of them)

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Solved Re: Oh, what a terrible problem...

Post by Khrona on August 20th 2010, 2:48 am

Alrighty, thank you kindly~!

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Solved Re: Oh, what a terrible problem...

Post by Jophy on August 20th 2010, 3:00 am

Your welcome Wink

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Solved Re: Oh, what a terrible problem...

Post by Sanket on August 20th 2010, 10:48 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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