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Trouble with announcements and newsletters

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Solved Trouble with announcements and newsletters

Post by Sweetheart1 on September 3rd 2010, 5:34 am

Hello,

I'm sorry if someone has discussed this already but i have looked and can't anything.

I cannot edit a newsletter or announcement with adding bold or text colour...the buttons are all there and not greyed out but they won't let me click them.

Also when i went to edit an old newsletter...it previewed then sent as the un-edited version...Is there an upgrade you are doing at the moment that is stopping this?

Thankyou in advance

Raqual

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Solved Re: Trouble with announcements and newsletters

Post by Sanket on September 3rd 2010, 10:04 am

Try using a different browser after clearing cache etc.

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Solved Re: Trouble with announcements and newsletters

Post by Sweetheart1 on September 3rd 2010, 3:34 pm

I only use IE..always have with no probs...and my cookies get cleaned twice a week....I did a restart and cleaned the cookies...It all worked well until last Sunday Sad

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Solved Re: Trouble with announcements and newsletters

Post by NaXuh on September 3rd 2010, 4:56 pm

@Sweetheart1 wrote:I only use IE..always have with no probs...and my cookies get cleaned twice a week....I did a restart and cleaned the cookies...It all worked well until last Sunday Sad

Try Firefox... IE has many problems, atleast give Firefox a try and see if it works. Smile.

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Solved Re: Trouble with announcements and newsletters

Post by Sweetheart1 on September 3rd 2010, 11:53 pm

I'm sorry but i did try firefox a few months ago and it kept locking me out of my forum Sad I would be in there posting happily then boom..locked out and it wouldn't accept my password....I had to run here for help twice

Are you saying that now i can't change the apprearance of announcements (Add text colour etc) because i'm useing IE?

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Solved Re: Trouble with announcements and newsletters

Post by Sanket on September 4th 2010, 6:45 am

The password issue did not happen because of firefox. You can use firefox.

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Solved Re: Trouble with announcements and newsletters

Post by Sweetheart1 on September 4th 2010, 8:24 am

I don't want to use FF...i like IE...it never gives me issues anywhere....

Why am i only now having this issue with my admin panel??I've been with Forumotion for nearly 3 years and this is the first time i've had this problem..I'm grateful for your help..really i am but if it is the browser why would forumotion do something to disable IE in our admin panels?

I use the announcements all the time in my forum...sometimes i'm adding and removing them daily...never any problems until a few days ago

Thankyou ♥

Sweetheart1
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Solved Re: Trouble with announcements and newsletters

Post by Sanket on September 4th 2010, 6:01 pm

Bottomline is IE sucks.
So it does work on FF.

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Solved Re: Trouble with announcements and newsletters

Post by Sweetheart1 on September 5th 2010, 5:02 am

Yes apparently it does work with FF...my co-manager tried it and she uses FF.

Ok i know IE sux...so a lot of people tell me...but theres still a lot of us who use it so why would the admin panel be changed so IE won't work in it??I think thats very unfair and not well thought out..not everyone prefers FF.It seems to me that forumotion are adveryising FF.

Thankyou for your help Sanket..much appreciated Smile

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Solved Re: Trouble with announcements and newsletters

Post by Sanket on September 5th 2010, 10:24 am

Sweetheart1, there is nothing unfair. IE is an outdated browser. Thats the bottomline.

Can i consider this solved?

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Solved Re: Trouble with announcements and newsletters

Post by Sweetheart1 on September 5th 2010, 10:28 am

It may be outdated but people still use it...Yes it is solved i guess.

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Solved Re: Trouble with announcements and newsletters

Post by Sanket on September 5th 2010, 10:35 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.


Sanket Smile


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