Problem on changing new password
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Problem on changing new password
a member report that he can't change his password. so i tried it with another account and here is the result. Pls. help me.
here is the picture.
i notice their is no "MODIFY" button.
after changing pass and save it.
here is the picture.
i notice their is no "MODIFY" button.
after changing pass and save it.
tattoo4- Forumember
- Posts : 32
Reputation : 1
Location : QC
Re: Problem on changing new password
Ask the user to try this same process on another browser than Chrome, it shall work.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Problem on changing new password
i tried it myself using other account and it has the same error. the "Modify" button is missing. i also check here in forumation and there is a "Modify" button.
tattoo4- Forumember
- Posts : 32
Reputation : 1
Location : QC
Re: Problem on changing new password
I don't really understand, who is facing the problem. You or the user?
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Problem on changing new password
the member has the same prob. i created a new account and tried to change the pass and it has the same problem. i also tried in my real account which is the admin and i failed to change it.
tattoo4- Forumember
- Posts : 32
Reputation : 1
Location : QC
Re: Problem on changing new password
Can you send me the account details of the test account via pm?
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Problem on changing new password
if u request new password it will give you ramdon password and if you'll gonna change it it will fail. admin, moderators and members can't change password.Zerotheheroe wrote:Just go to:
/profile?mode=sendpassword
Request a new password.
tattoo4- Forumember
- Posts : 32
Reputation : 1
Location : QC
Re: Problem on changing new password
I have reported the problem, we need to wait now.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
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