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User can no longer sign in

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User can no longer sign in

Post by Diana on Sat Jan 01 2011, 13:39

Why is that?
Some people say they have their login information saved on their computer and should be logged in automatically.
And when they try to send a new password to their mail it says there's no such email address registered.
And deleting their cookies and cache doesn't help.

They've made new users and they can use those just fine.

Diana
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Re: User can no longer sign in

Post by Sanket on Sun Jan 02 2011, 10:55

Could be a browser issue, that their saved information was lost.

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Re: User can no longer sign in

Post by Diana on Sun Jan 02 2011, 17:08

How can this be fixed then?

Diana
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Re: User can no longer sign in

Post by suraj30 on Sun Jan 02 2011, 17:15

Try using a different browser

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