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Problems editing profile fields?

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Solved Problems editing profile fields?

Post by PlatinumWata on August 1st 2011, 3:04 am

For some reason I can't edit users profile fields. I used to be able to two days ago, but it just doesn't me know.

My other admin can though.

How to fix?

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Solved Re: Problems editing profile fields?

Post by LH Justin on August 1st 2011, 5:44 am

Are you the founder? If not someone may have changed the permissions on you.

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Solved Re: Problems editing profile fields?

Post by Base on August 1st 2011, 10:32 am

Why aren't you able to edit profile fields? Is there an error message? Please give some more information. Smile

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 1st 2011, 4:30 pm

Yes, I am the founder.

I use a PunBB board.

Base - Nothing happens, which is the point. When I go to someones profile, I normally can change all their profile fields. However, not it won't even display the edit button. However, does for the other admin.

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Solved Re: Problems editing profile fields?

Post by Base on August 1st 2011, 5:26 pm

I see, then is it allowing you to edit profiles within the administration panel?

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 1st 2011, 5:29 pm

Yes, it does let me edit profiles in admin panel.

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Solved Re: Problems editing profile fields?

Post by Base on August 1st 2011, 5:34 pm

And you're using Google Chrome? Have you tried using Firefox? It could be a browser problem because it's working fine for me and I'm using Firefox. Smile

Please also try clearing your cache: http://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 1st 2011, 5:39 pm

Yes, I am using Google Chrome, however it doesn't work with Firefox.

It doesn't work when:

1) use chrome
2) empty cache
3) use Firefox

Is their another way to edit profiles?

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Solved Re: Problems editing profile fields?

Post by Base on August 1st 2011, 5:41 pm

Well, the only way to edit profiles would be to edit them in the admin panel then. I shall report this problem to The Godfather. Smile

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 1st 2011, 5:42 pm

Thanks.

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Solved Re: Problems editing profile fields?

Post by MrMario on August 1st 2011, 6:53 pm

Moved to Need of a Technician?

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 2nd 2011, 4:01 am

Thanks.

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Solved Re: Problems editing profile fields?

Post by Darren1 on August 3rd 2011, 12:34 pm

Hi,

Just 2 quick troubleshooting ideas;

1) Have you tried editing a profile via a proxy, or a different location, possibly on a Mobile Device?

2) Have you recently added any scripts to the header?
Ive had a few occasions where I inserted a nicely sized JS Script to my header, both the Template, and site description (before the recent update) and I had to login via a proxy on... IE ( TT ) and remove it, though I could edit profiles on IE but not FF.

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 3rd 2011, 2:21 pm

@Darren1 wrote:Hi,

Just 2 quick troubleshooting ideas;

1) Have you tried editing a profile via a proxy, or a different location, possibly on a Mobile Device?

2) Have you recently added any scripts to the header?
Ive had a few occasions where I inserted a nicely sized JS Script to my header, both the Template, and site description (before the recent update) and I had to login via a proxy on... IE ( TT ) and remove it, though I could edit profiles on IE but not FF.

I have not tried the first one, but I will try it.

However, the second one could be the solution. Saxaca added lots of Javascript to my forum recently. Around the same time this happeneded.

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Solved Re: Problems editing profile fields?

Post by Darren1 on August 5th 2011, 2:04 am

Ive alerted Sax for you, and he's said he's corrected the issue, you just forgot to close a tag. Wink

Can you confirm please?

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 5th 2011, 4:09 am

Thanks for alerting Sax for me, much appreciated! Wink

What tag did I forget to close? Sax couldn't of changed anything as he's not a admin, so nothing is changed as of now. However, I can add him as admin to change the tag.

Or, you could tell me what tag needs closing.

Thanks.

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Solved Re: Problems editing profile fields?

Post by Darren1 on August 5th 2011, 6:01 am

I have no idea what tag, all he said is that you forgot to add one, and I assumed it was a tag related to editing profiles, that you added.
Ill see if I can catch him online again tonight and see if he can talk to you, as I'm going offline for the weekend in a few mins... Lets hope Ebuddy doesn't stuff up Very Happy lol

He can edit the script that he's hosting if your just linking to it, but I don't know your specific situation.

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Solved Re: Problems editing profile fields?

Post by PlatinumWata on August 5th 2011, 7:40 pm

This has been fixed.

Thanks both of you!

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Solved Re: Problems editing profile fields?

Post by Jophy on August 6th 2011, 2:46 am

Solved => Garbage

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