We have a problem that has started with our forum within about the last week - Members including moderators and admin are receiving emails saying: 'Hello, You receive this e-mail because you are watching the topic' none of these members have clicked on 'watch topic' and our complaining at the level of emails they are receiving and why they cant opt out of this? Why has this only recently started? it's never been a problem until recently.
2-3 days ago I cleared 'topics being watched' in my profile, but today again I have '25 topic(s) being watched' - I haven't chosen to watch any of these topics and this is what other members are reporting? I have told them to switch off 'Display a notification when new replies are written' and I have also disabled this but it still keeps saying we are watching topics?
I've noticed many members are now disabling 'Always notify me of replies' which I'm not happy about as we have a high percentage of members that do not visit frequently and could miss reply's to their posts which would encourage them back to the forum, can anyone explain why this has started happening?
Thanks
2-3 days ago I cleared 'topics being watched' in my profile, but today again I have '25 topic(s) being watched' - I haven't chosen to watch any of these topics and this is what other members are reporting? I have told them to switch off 'Display a notification when new replies are written' and I have also disabled this but it still keeps saying we are watching topics?
I've noticed many members are now disabling 'Always notify me of replies' which I'm not happy about as we have a high percentage of members that do not visit frequently and could miss reply's to their posts which would encourage them back to the forum, can anyone explain why this has started happening?
Thanks