Lost Admin password/problems logging in

by sweet mary hell 33 February 10th 2012, 10:05 am

Hi I posted on here yesterday and have sent a message to the management as requested, however my message is still sat in my outbox unread, how long does it normally take for them to answer please?

by Stephen- February 10th 2012, 10:30 am

Wait for the reply of the person you PM you will get your request once the PM has been read. Wink

by sweet mary hell 33 February 10th 2012, 10:32 am

I realise this, just wondering how long it usually takes as I sent the message 24hrs ago. I do realise they're very busy and appreciate they must get a lot of mail from the forum users

by Stephen- February 10th 2012, 10:37 am

Well i think it depends on their availability so please be patients as i guarantee that your problem will be solved... Wink

by Sanket February 10th 2012, 12:40 pm

Who did you PM?

by sweet mary hell 33 February 10th 2012, 1:38 pm

Mr Mario

by sweet mary hell 33 February 10th 2012, 2:03 pm

Sanket - sent you a PM as well. Thanks

by MrMario February 11th 2012, 2:27 am

sweet mary hell 33 wrote:Mr Mario

Hi,

I've been at work all day. I'll get to your PM and fix your issue.

by sysrq February 12th 2012, 5:04 pm

Hey Mr. Mario I also sent you a PM 48 hours ago now. Please let me know if you did or didnt get my PM. I cannot login my forums since i forgot my password. THANK YOU!!!

by sweet mary hell 33 February 12th 2012, 6:37 pm

Yup i'm still waiting as well and my message is still in your outbox.

Not that i'm not grateful for the help I have already received from Sanknet but we were unable to resolve the issue and the problem needed to be passed to someone more senior as to date I have not have been contacted by anyone.

I would like to resolve this issue ASAP.

Thanks

by MrMario February 12th 2012, 6:58 pm

sysrq wrote:Hey Mr. Mario I also sent you a PM 48 hours ago now. Please let me know if you did or didnt get my PM. I cannot login my forums since i forgot my password. THANK YOU!!!

Sent you a password reset.

sweet mary hell 33 wrote:Yup i'm still waiting as well and my message is still in your outbox.

Not that i'm not grateful for the help I have already received from Sanknet but we were unable to resolve the issue and the problem needed to be passed to someone more senior as to date I have not have been contacted by anyone.

I would like to resolve this issue ASAP.

Thanks

Sent you a password reset.

Sorry for the delay. I'm going to lock this topic since password resets are given.