registration problem

by RapManiac Sat 3 Mar 2012 - 21:53

RapManiac

RapManiac: Forumember; Posts : 111
Reputation : 2
Language : english

Post n°1

registration problem

by RapManiac Sat 3 Mar 2012 - 21:53

people keep telling me that verification message after they register never gets sent

by PorkyPine V10 Sat 3 Mar 2012 - 21:56

PorkyPine V10

PorkyPine V10: Forumember; Posts : 387
Reputation : 19
Language : English, Spanish, French, Japanese

Post n°2

Re: registration problem

by PorkyPine V10 Sat 3 Mar 2012 - 21:56

maybe it could be the type of e-mail they have

tell them to try Gmail or Hotmail

i think those should work

by Vanilla990 Sat 3 Mar 2012 - 22:09

Vanilla990

Vanilla990: Forumember; Posts : 69
Reputation : 7
Language : English
Location : England

Post n°3

Re: registration problem

by Vanilla990 Sat 3 Mar 2012 - 22:09

There are 3 solutions:

1) Get your members to check their junk folders or the junk email settings to see if it might have accidently deleted by the email provider.

2) You could always prove the accounts manually by going to "Admin Panel > Users & Groups > Users - Inactive Users".

3) You could turn off the verification email thing completely. Yes, this might make it slightly easier for spam bots to make accounts on your forum but if you have the captcha on, it won't make much difference.