Unable to access Forum or Admin Panel.

by MattB4 March 15th 2012, 3:22 pm

I am the Founder of http://suseunbound.canadaboard.net/forum. I had gone through the motions of deleting the Forum yesterday and it was confirmed with a method for restoring it. Well it seems that several members an one Admin wanted to have more discussion about the deletion (and possible transfer of ownership). So I went through the process to try and restore the Forum. It seemed to work but now I can not log in using my user name and password. I can not rest the password since it says that the ability to do so is turned off in the Admin Panel. I can not access the Admin Panel without being able to log in. I tried several different things and was told a couple times I would get a confirmation email for validation and never received one.

I tried to follow the Support method of contacting a Staff member for Lost Admin Password but was told I could not do so since I do not have two posts. Strange but I used to have 2 posts.

Anyway whats the way forward?
Thanks for any answer.

by Niko March 15th 2012, 8:24 pm

Hi!

first: can you provide a screen of the error? Mr. Green

thanks... I'm waiting Smile

Friendly,

by MattB4 March 15th 2012, 8:54 pm

Rideem3 wrote:Hi, this is a problem that sometimes happens when deleting an old forum. Please visit this link:
https://help.forumotion.com/t93821-lost-founder-s-password

Already done that. Have PM one of the Staff members. Waiting a response.
Thanks.

by Sanket March 16th 2012, 12:57 pm

Solved?

by MattB4 March 16th 2012, 2:44 pm

Sanket wrote:Solved?

No. I can not log in to my Forum or anything. If I try to change password I get a comment that it is disallowed.

by Sanket March 16th 2012, 2:45 pm

Who did you PM with your details? Is it read?

by MattB4 March 16th 2012, 2:56 pm

It was Jophy.

by Sanket March 16th 2012, 2:58 pm

Did he read your PM? Is it in the Outbox or Sentbox of your Private Message Box?

by MattB4 March 16th 2012, 3:07 pm

It appears under sentbox. I guess that means he did not read it.
However it is not all that much different than what you read in my post here. I deleted my Forum http://suseunbound.canadaboard.net/forum than restored it. Now I can not access it either as a Admin or as the member MattB4. Thus while others have access to the restored Forum I do not.