New Users (registration)

New Users are unable to register for some reason...
They choose their user name, enter a password, then it says "confirm password" which as been done...Then takes you back to the screen again to enter it all again?
Why is this happening? I have bought a Domain name today (this morning) would this have an effect.?? PLEASE HELP

http://yellowbadgesuburban.forumotion.co.uk/login

Hello !

I've just tried and created an account without any problem.

What is the error they get exactly ? I need a screenshot, if possible.

Hi!

Would this tutorial helps you: https://help.forumotion.com/t35100-how-to-unlock-your-forum
Read the tutorial, then also check the Inactive users from Users.

No user account as been created? @Leeloo ?

Steps as follows.

1) Register
2) agree terms and conditions
3) enter user name, email, password,
4) confirm password)

5) (where the eror occurs) it takes u back to number 3..and makes you do it again....me (admin) does not get any new members inactive users ?

Thanks for the turital, ihave checked all this and everything is in place as it should be? please try and create account and you can see what i mean?
Thanks for replys

Hello,

Yes i've done the registration process and didn't found the error you reported.
I've created an account and then i deleted it that's why you didn't seen it.

I tried another time so that you can see that it works fine.

How many users have reported this issue with your forum ?

Leeloo wrote:Hello,

Yes i've done the registration process and didn't found the error you reported.
I've created an account and then i deleted it that's why you didn't seen it.

I tried another time so that you can see that it works fine.

How many users have reported this issue with your forum ?

All working fine now
Thanks so much for your help

Please close /lock