Error requested URL could not be retrieved

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Solved Error requested URL could not be retrieved

Post by Redspooks on Tue 10 Apr 2012 - 14:50

I have had this email from one of my Moderators...

I’m still having trouble with the forum. I can reply to posts but not amend or create new. I get this message when I press send (tries to connect for ages first). I’ll try rebooting the lappy to see if that makes any difference. I use Firefox so I’ll try using IE to see if that works.


I don't have any problem logging in with either my user name or as Admin.... so I gave the moderator my user name and password to try and she still has same problem.

Any ideas please?

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Solved Re: Error requested URL could not be retrieved

Post by Jophy on Tue 10 Apr 2012 - 19:48

Hello,

So only the moderator experiences this problem? This might be a browser problem, can you please instruct him to clear his cache:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Did he tried other browsers too?
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Solved Re: Error requested URL could not be retrieved

Post by Redspooks on Wed 11 Apr 2012 - 2:50

Hi

I did suggest she cleared her cookies as I thought it more of a browser problem, which I presume she has done as she remarked she is still having a problem posting a new topic.

If it is a cache problem would it still happen on both Firefox and IE? (Ignore that question if it's a stupid one) LOL

I will definitely pass over your reply to her or get her to join this support form so she can read your reply.


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Solved Re: Error requested URL could not be retrieved

Post by Redspooks on Wed 11 Apr 2012 - 11:29

Not sure what she has done, but everything is working now. So thanks.

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Solved Re: Error requested URL could not be retrieved

Post by Jophy on Wed 11 Apr 2012 - 20:59

Since this thread appears to be solved, I will mark this thread as Solved and move it now.

Note: You can also help the staff member's work by EDITING your topic and marking it as Solved.
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