Posts : 228
Posts : 11037
Posts : 228
Posts : 525
Posts : 17922 Posts : 11037RAtSoaDM wrote:YUP! Same stuff that was happening to me!
Gimpy Cat wrote:When I posted here I was'nt to know it was a different problem, a random user banned seemed to be the same problem to me. I hoped by adding the email being changed information might help by, well, adding more information to the puzzle in hopes of it being sorted out. As a staff member here cant you split the topics?
Ameritech is her ISP company, its a huge telecommunications company in america. I activated her back in 2008, I activate all members. She has used the same email acct/provider all these years. I dont know where the
'nomail' email address attached to her membership has come from and neither does she, is it possible the forum has been hacked and the email address changed to re-route it or something? Perhaps passing it onto pro-admin would be a good idea, it would be appreciated. Thanks
, Just do your best to make sure any problems you have in the future are the same as any thread you are in, Or you can start a new topic. 
Posts : 228Jophy wrote:Hello,
Also, kindly please provide a screenshot of moderation logs on:
Admin Panel > General > Securities > Moderation
So we ca confirm if this is a major bug/glitch. Thanks.
Posts : 525
Posts : 228
Posts : 17922
Posts : 16208Mick-1800 wrote:Jophy wrote:Hello,
Also, kindly please provide a screenshot of moderation logs on:
Admin Panel > General > Securities > Moderation
So we ca confirm if this is a major bug/glitch. Thanks.
Hi Jophy
As previously stated, there is nothing in the logs, just the normal day to day stuff.
None of my users have provided a screen shot yet, so there's not a lot anyone can do until we
get one.
RAtSoaDM wrote:Just check my topics posted.
https://help.forumotion.com/t107624-random-users-being-banned
Weird that Mick doesn't see a name in moderation panel.. The problem stopped right after I banned the name responsible
Posts : 525 Posts : 16208RAtSoaDM wrote:Well I don't think it was him because it didn't even show him online at the time a bunch of members were Re-banned... I'm talkin banned immediately after I just Unbanned them...it has to be some weird glitch... It banned someone that hadn't logged into the Board for years..It's impossible for him to browse through that so quick... the guy isn't even computer savvy, at all lol I know that for a fact, known him for years...Only reason I made him Mod of one little forum was out of respect for some Live shows and donations I got from him.
Thanks for the reply
Posts : 228Jophy wrote:Hello,
I think it will be better if we'll see the middle part of the moderation logs, we cannot confirm if this is a major glitch if you won't provide us a clear screenshot of the whole moderation logs. Thanks!
Posts : 17922
We need to see the whole screenshot of it. And the moderation logs are not getting removed or archived at certain time. Even if the last log was on Sunday, the past logs will still be shown, so we need this information by a screenshot. Otherwise you can also provide your administration logs. Posts : 228
Posts : 17922 Posts : 228 Posts : 17922 Posts : 228 Posts : 16208Hello,Mick-1800 wrote:As orginally stated...
"Some of my members are reporting being banned one minute and then unbanned the
next, and it has nothing to do with admin or the moderators."
So I didn't need to do anything and ive had no more reports. As for it being
resolved, well it seems to have resolved itself, but only time will tell.
| Topic Solved & Locked |
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by IOCUK April 17th 2012, 21:19