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Old usernames are already taken

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Old usernames are already taken Empty Old usernames are already taken

Post by Wilbur May 23rd 2012, 17:49

Our members have been unable to register with the new site using their old usernames. They have not already been used by another person.

Could somebody please tell me how this had happened and how to fix it? Thanks Smile
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Post by Stephen- May 23rd 2012, 17:51

Hello,

Try this: Go to Administration Panel => General => Forum => Security => Security Administration => Unauthorize subscriptions made with the most commonly used spam usernames. : No => then save it ! Wink
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Post by Wilbur May 23rd 2012, 18:03

No, the problem is still there.

but thanks for your reply! Smile
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Post by Stephen- May 23rd 2012, 18:07

I have search on the same problem as you're encouter right now, please follow and do all as what all said there and if all of those won't work maybe it should be forwarded to the Pro-Admin, here's the link: https://help.forumotion.com/t102015-username-unavalible-but-it-is?highlight=Username+taken
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Post by Wilbur May 23rd 2012, 18:25

Thanks! they were hiding in inactive members.
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Post by Stephen- May 23rd 2012, 18:26

Glad i could help your problem.. Wink

if your problem is solved:


Last edited by Raizen on May 23rd 2012, 18:45; edited 1 time in total
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Post by Sir Chivas™ May 23rd 2012, 18:31

Hi, Hello

One quick thing to add. You have to activate their accounts. If you want to change the setup when they register, they activate the account themselves by going through email. Or activate by itself. To change that method

ACP >> Users & Groups >> Users options >>  New accounts activation :
Automatic activation [] User [] Admin []
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Post by Wilbur May 23rd 2012, 18:44

Excellent. Have done. Thanks! Very Happy
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Post by kirk May 23rd 2012, 23:53

Wilbur wrote:Thanks! they were hiding in inactive members.

Wilbur wrote:Excellent. Have done. Thanks! Very Happy


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