User registrations

As my forum is newly born there should be no problem with users registering with any name they chose. However quite a few are getting the username already exists message. Help!

Hello,

Maybe re-synchronizing your forum helps with this, sorry, but that's the only option I've got in mind.

Hi,

Kindly please check the following settings, it might be the one causing the problem:
Admin Panel > General > Security
Unauthorize subscriptions made with the most commonly used spam usernames. : No > Save
(This will serve as an open gateway for spam names)

Or check for inactive users:
Admin Panel > Users & Groups > Inactive users
Activate users from there and see if there are accounts not yet activated.

Many thanks will let you know if the security option works

Jophy wrote:Hi,

Kindly please check the following settings, it might be the one causing the problem:
Admin Panel > General > Security
Unauthorize subscriptions made with the most commonly used spam usernames. : No > Save
(This will serve as an open gateway for spam names)

Or check for inactive users:
Admin Panel > Users & Groups > Inactive users
Activate users from there and see if there are accounts not yet activated.

Yep I had the same issue. once you do the first step he mentioned it will be okay.

Did it work?

Well it seems to work alright at the minute Thanks