Can't access my forum with founder account Hitskin_logo Hitskin.com

This is a Hitskin.com skin preview
Install the skinReturn to the skin page

The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.
2 posters

    Can't access my forum with founder account

    avatar
    Zeef
    New Member


    Posts : 10
    Reputation : 0
    Language : ENG

    Can't access my forum with founder account Empty Can't access my forum with founder account

    Post by Zeef October 15th 2012, 3:05 am

    So I can't access my forum (www.lasb.biz) with my founder acc for over a week now.
    - Other members can login with no problems
    - I have requested new founder password and it is not working, twice
    - Different machine, connection, OS or browser doesn't solve the problem
    - Reported here https://help.forumotion.com/t115891-logging-on-issue-with-correct-password#758059
    avatar
    Zeef
    New Member


    Posts : 10
    Reputation : 0
    Language : ENG

    Can't access my forum with founder account Empty Re: Can't access my forum with founder account

    Post by Zeef October 15th 2012, 10:51 pm

    I've maybe wrote so you couldn.t understand me or I'm just doing something wrong so bare with me...

    I can't login to forum with my main admin/founder account.
    I got my founder password (https://help.forumotion.com/t93821-lost-founder-s-password) and with tools (https://www.forumotion.com/en/utils/) I did remove the security 'Disallow to send a new password to administrators and moderators' so I could ask for new admin password.

    The problem is next - The e-mail address you supplied does not match the one listed for that username.

    But that what I write is my admin account email because I don't use other email, emails sent to my admin account come to that email and it can be seen in my profile with other admin account (with which I can't change my password because only a founder can change his own profile).

    Sorry for long topic, but it's kinda frustrating not be able to login to forum for over a week now and I hope you can understand the situation.
    avatar
    Zeef
    New Member


    Posts : 10
    Reputation : 0
    Language : ENG

    Can't access my forum with founder account Empty Re: Can't access my forum with founder account

    Post by Zeef October 16th 2012, 12:06 am

    I can't be more sure that I have the right mail.
    Just retested. If somebody sends me email through forum it comes to this very email I write in when I try to reset the password. And when you look my profile it's that email.
    Sanket
    Sanket
    ForumGuru


    Male Posts : 48766
    Reputation : 2830
    Language : English
    Location : Mumbai

    Can't access my forum with founder account Empty Re: Can't access my forum with founder account

    Post by Sanket October 16th 2012, 9:25 am

    Zeef, your problem is already reported. I have not heard from Leeloo about it.
    avatar
    Zeef
    New Member


    Posts : 10
    Reputation : 0
    Language : ENG

    Can't access my forum with founder account Empty Re: Can't access my forum with founder account

    Post by Zeef October 16th 2012, 8:07 pm

    Thank you!
    The forum is http://www.lasb.biz