chat box not showing

by Kirbs Sun 21 Oct 2012 - 14:15

Hi,

I was seeing the chat box in my forum but when i changed my PC every time i log in to my forum i can't my chat only in FM Chat , and when i go to other forums i can't see the whole forum can some one please help?

Thanks

by Neymar1 Sun 21 Oct 2012 - 15:35

Re-install the browser in your PC? And try a different browser. What one are you using?

by Jophy Sun 21 Oct 2012 - 17:24

Hello,

Please try this, might be a browser issue:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

by Kirbs Sun 21 Oct 2012 - 19:06

Neymar1 wrote:Re-install the browser in your PC? And try a different browser. What one are you using?

i re-installed still same and i tryed all browsers even apple browser .

jophy wrote:Hello,

Please try this, might be a browser issue:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

I did as it said still not showing the chat box and other forums not showing all the forum Sad

.

by Sanket Sun 21 Oct 2012 - 19:51

Can you give us a test account of your forum to see if we see it.

Also, do other members of your face the same problem?

by Kirbs Mon 22 Oct 2012 - 10:56

i think i am the only one who faced this problem and yesterday there is a member who told me he can't see it too so i gave him a direct link to the chat box i think he stills can't see the chat.

Test acc::

Username :: Test acc
Pass :: Testacc

by Sanket Mon 22 Oct 2012 - 21:08

Forum URL?

by Kirbs Mon 22 Oct 2012 - 21:11

oh sorry http://sdaacademy.forumotion.com/forum

by Sanket Mon 22 Oct 2012 - 21:14

You have specified an incorrect or inactive username, or an invalid password.

by Kirbs Tue 23 Oct 2012 - 15:27

the user acc is working i just logged in to it please try again or you have to create an account it don't need a confirmation e-mail

by Sanket Tue 23 Oct 2012 - 15:53

http://awesomescreenshot.com/043k3s447
I can see it just fine.

by Kirbs Tue 23 Oct 2012 - 19:53

but why can't i? can it be a problem from flash player?

by Sanket Tue 23 Oct 2012 - 20:05

I don't know, try changing the browser.

by Kirbs Tue 23 Oct 2012 - 21:05

used firefox and chrome still chatbox not showing only in FM

by kirk Tue 23 Oct 2012 - 22:51

Kirbs wrote: still chatbox not showing only in FM

what are you only seeing in FM whats FM? Forumotion? i dont understand what you mean by this?

by Kirbs Wed 24 Oct 2012 - 13:00

it is activated and i was seeing it but this week some thing happened to it nand i can only see FM CHat i tryed it on another PC and it is working i think the problem is from my PC