chat box not showing

by Kirbs October 21st 2012, 2:15 pm

Hi,

I was seeing the chat box in my forum but when i changed my PC every time i log in to my forum i can't my chat only in FM Chat , and when i go to other forums i can't see the whole forum can some one please help?

Thanks

by Neymar1 October 21st 2012, 3:35 pm

Re-install the browser in your PC? And try a different browser. What one are you using?

by Jophy October 21st 2012, 5:24 pm

Hello,

Please try this, might be a browser issue:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

by Kirbs October 21st 2012, 7:06 pm

Neymar1 wrote:Re-install the browser in your PC? And try a different browser. What one are you using?

i re-installed still same and i tryed all browsers even apple browser .

jophy wrote:Hello,

Please try this, might be a browser issue:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

I did as it said still not showing the chat box and other forums not showing all the forum Sad

.

by Sanket October 21st 2012, 7:51 pm

Can you give us a test account of your forum to see if we see it.

Also, do other members of your face the same problem?

by Kirbs October 22nd 2012, 10:56 am

i think i am the only one who faced this problem and yesterday there is a member who told me he can't see it too so i gave him a direct link to the chat box i think he stills can't see the chat.

Test acc::

Username :: Test acc
Pass :: Testacc

by Sanket October 22nd 2012, 9:08 pm

Forum URL?

by Kirbs October 22nd 2012, 9:11 pm

oh sorry http://sdaacademy.forumotion.com/forum

by Sanket October 22nd 2012, 9:14 pm

You have specified an incorrect or inactive username, or an invalid password.

by Kirbs October 23rd 2012, 3:27 pm

the user acc is working i just logged in to it please try again or you have to create an account it don't need a confirmation e-mail

by Sanket October 23rd 2012, 3:53 pm

http://awesomescreenshot.com/043k3s447
I can see it just fine.

by Kirbs October 23rd 2012, 7:53 pm

but why can't i? can it be a problem from flash player?

by Sanket October 23rd 2012, 8:05 pm

I don't know, try changing the browser.

by Kirbs October 23rd 2012, 9:05 pm

used firefox and chrome still chatbox not showing only in FM

by kirk October 23rd 2012, 10:51 pm

Kirbs wrote: still chatbox not showing only in FM

what are you only seeing in FM whats FM? Forumotion? i dont understand what you mean by this?

by Kirbs October 24th 2012, 1:00 pm

it is activated and i was seeing it but this week some thing happened to it nand i can only see FM CHat i tryed it on another PC and it is working i think the problem is from my PC