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    Personal domain problems

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    Bits N Bobs
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    Solved Personal domain problems

    Post by Bits N Bobs February 10th 2013, 10:20 pm

    I have a personal domain bought via namecheap.
    I have tried all suggestions found in the FAQ and archives but still get the following error.
    My forumotion link is
    http://acdforum.all-up.com
    Domain is
    http://acdiva.com

    Thank you

    Error

    The supplied domain name is not well configured
    You have no CNAME redirecting to : acdforum.all-up.com
    You have configured a A type DNS ( A type redirects to an IP address, and not to a textual domain name like the CNAME )
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 10th 2013, 10:26 pm

    Thank you I will do this and mark this as solved if it works Smile
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 10th 2013, 10:27 pm

    Will do thank you Smile
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 11th 2013, 12:55 pm

    Still having problems.

    acdiva.com is now redirecting but the url bar is still showing http://acdforum.all-up.com and I am getting the following error in the Admin panel.

    Error

    The supplied domain name is not well configured

    Thank you
    Sanket
    Sanket
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    Solved Re: Personal domain problems

    Post by Sanket February 11th 2013, 1:43 pm

    Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead!
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 13th 2013, 10:46 am

    Still having problems.

    acdiva.com is now redirecting but the url bar is still showing http://acdforum.all-up.com and I am getting the following error in the Admin panel.

    Error

    The supplied domain name is not well configured


    Thank you
    avatar
    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 14th 2013, 4:56 pm

    Yes.
    As explained in the first post I bought the domain via namecheap Very Happy
    Shadow
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    Solved Re: Personal domain problems

    Post by Shadow February 14th 2013, 5:07 pm

    We can't really tell you how to configurate an extern domain name, with another registrar.

    But we can try if you provide a screenshot of your Configuration Panel (from your registrar). Smile
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 14th 2013, 5:21 pm

    Thank you Leeloo

    Personal domain problems 1ha0wh
    Shadow
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    Solved Re: Personal domain problems

    Post by Shadow February 14th 2013, 5:35 pm

    Please try first to remove the point after the "com" in the CNAME alias.

    Personal domain problems 1ha0wh10
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 14th 2013, 5:38 pm

    I keep removing it Leeloo, it just puts it straight back again Sad
    Shadow
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    Solved Re: Personal domain problems

    Post by Shadow February 14th 2013, 5:46 pm

    I think I understand your issue.

    First, when you filled your domain name in your Admin Panel, you did it without the "www."
    The CNAME is configurated on the www so you needed it. I've fixed it.

    Then, if you doesn't want to be redirected to your forum in the url bar (like you said above), try to remove the configuration "URL redirect". Smile
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 15th 2013, 9:43 am

    The problem with you adding the WWW is that for 3 years all members are and have always linked to acdiva.com

    We have never used the www

    Now when I type in acdiva.com it doesn't exist which means all visitors over the last 3 years will think we no longer exist.
    Shadow
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    Solved Re: Personal domain problems

    Post by Shadow February 15th 2013, 9:49 am

    The CNAME is configurated on the www with your registrar, there's nothing we can do on our side.

    Where was the domain name before ?
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 15th 2013, 12:02 pm

    Thank you Leeloo.
    I have always had it with namecheap but hosted with hostmonster Smile
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    Solved Re: Personal domain problems

    Post by Shadow February 15th 2013, 12:13 pm

    OK Smile
    So, I can't help you with this issue.

    At least, is this solved for the redirection problem now ? Wink
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    Bits N Bobs
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    Solved Re: Personal domain problems

    Post by Bits N Bobs February 15th 2013, 12:14 pm

    Yes this can be closed now thank you Leeloo.
    I have contacted Namecheap Smile

      Current date/time is September 23rd 2024, 12:33 pm