My Forum Won't Delete. Also A question Re-My Domain.

by Guest March 6th 2013, 1:47 am

I recently deleted my Forumotion Forum nearly 2 weeks ago but I used the forum restore facility because I wanted to do some tidying up regarding my personal data.( My admin account on my forum.)
I am the owner and founder of my forum.
I have decided to close down my forum because I have decided I don't want to continue with it.

Now I find I cannot delete the forum-that is it will not delete!

I think the reason is is because it is on a custom domain which I bought through Forumotion and I cannot remove it.
Although the domain was removed first time I deleted my forum but the restore feature seems to have also restored the custom domain. When I really only wanted to restore the forum to tidy up some data as I explained.

So the first question is-

How do I delete my forum as it just won't delete despite several attempts to delete it and I did follow all the steps.

Second question is I bought my custom domain from Forumotion through credits in the admin panel,which I understand is with Go Daddy.So is it possible that Forumotion could release my domain to me.So I can access it through Go Daddy the host which I can't at the moment.
That is release my domain to me as I do not have any access at all to my domain. So I cannot log into my domain host and forward it to another website,should I want to create another one.

For example with Blogger or Wordpress if you delete your blog they give you access to your custom domain that you purchased through them.And I can then forward it to another website should I choose to create one in the future.

So the two problems I have is
How do I delete my forum as it won't delete?

And how do I get access to my domain that I have bought from Forumotion so I can remap or forward it to if I choose to create another website some where else? Or is this not possible and the domain belongs to FM and cannot be transferred to me the domain owner,even though I bought my domain?

by Sanket March 6th 2013, 8:24 am

Well you can PM Leeloo to get a domain name transfer code.

Also, provide Leeloo with the forum url & creation email, so that she could delete the forum for you.

by Guest March 6th 2013, 1:28 pm

Well to log into my domain host I would need all of the log in details,which I know is the username,password and pin code I think.
Then I could manage my domain and forward it to another website or blog that I own,if I choose.

The only problem would be after it expires in September this year,I don't know if I would be able to renew it directly with Go Daddy or whatever the Domain Host is.

Because I know with my Blogger blogs which are also hosted on a custom domain but bought through Blogger which is part of Google.Custom domains bought through Blogger or Google are managed by Google Apps.

So if you want to log into your domain you bought from Google Blogger you must first log into your Google Apps account,then to log into your domain host you then enter the password,pin code etc then you are in your Go Daddy domain control panel.

But the problem is because the domain was bought through Google Apps you cannot renew it directly from Go Daddy or your domain host,you must do it through Google Apps.
That's how it is with domains bought through Blogger or Google Apps.

So maybe it's the same with the domain I bought from Foruomotion.
That I cannot renew my domain directly through Go Daddy because it was bought through Forumotion and I don't have an account with Go Daddy.

Although another way is that if the domain expires in September I think you then have to wait 60 days then I can buy it back from Go Daddy or purchase it again, I read.

So regarding both my domain and the problem with not being able to delete my forum-
I have to PM Leeloo and give her the email address I used to create my forum with and the forum URL.
Anything else or is that it?
So I am going to PM Leeloo now with those details.
Could you leave this thread open until I know this is sorted?

by Sanket March 6th 2013, 1:38 pm

Yes, i will leave this thread open. Yes, send her the details. Smile

by Guest March 6th 2013, 1:45 pm

Well Sanket I have sent Leeloo the PM and I have also given her the link to this thread which explains the problem.

by Sanket March 6th 2013, 1:50 pm

Thats just perfect, if she needs any other information. She will let you know.

by **Shadow** March 6th 2013, 2:10 pm

Hello,

Before removing your forum, I need the details for the transfer request by PM. Wink

https://help.forumotion.com/t105014-remove-transfer-a-personalized-domain-name

Thank you!

by Guest March 6th 2013, 3:07 pm

Leeloo wrote:Hello,

Before removing your forum, I need the details for the transfer request by PM.
https://help.forumotion.com/t105014-remove-transfer-a-personalized-domain-name

Thank you!

Well Leeloo I see that you have been able to delete the forum for me as I requested by PM.
Though I still don't have the domain details.

I did however read a few posts on Google Groups, regarding domains purchased through Google Apps, and other domains that were not bought directly from the domain host.

It said that if for example you bought your Go Daddy Domain through Google Apps, you would have to buy it back from the domain host and it would cost a lot of money.

As I bought my domain from FM and not directly from the domain host.
It seems for what it is going to cost me to buy it back after it expires.
I might as well buy another domain.
Which would be cheaper and no where near that expensive.

Also it's possible that if I use my old domain that I hosted my old site or forum on.
Maybe search engines would not associate that with the new website.
So it maybe if I did start another website,forum or whatever, I would be better off just buying a new domain again,not using the old one.

I did give Leeloo the details of both my forum URL and the email I used to create the forum.
Do you need anything else regarding the domain?

by Sanket March 6th 2013, 3:13 pm

I think in her 2nd post in that thread.

1. Domain name to transfer
2. Name + first name + address + email you provided when you purchased your domain name
3. Base URL of the forum
4. Founder email address of the forum
5. URL of the thread about your request, if you have opened one

by **Shadow** March 6th 2013, 3:13 pm

For a domain transfer, as it is written in the tutorial, I needed this information :

1.Domain name to transfer
2. Name + first name + address + email you provided when you purchased your domain name
3. Base URL of the forum
4. Founder email address of the forum
5. URL of the thread about your request, if you have opened one

I don't have all these details. But if I understand correctly, you no longer need a domain transfer?

by Guest March 6th 2013, 4:07 pm

I have sent Leeloo the details that she asked for here on this thread.
I have just now sent a new PM.

Leeloo is it true that if I did have my domain transferred to me
I may have problems when the time comes to renew it because I never bought the domain directly from Go Daddy?

Also on that thread I saw on google groups it says that it would cost £80 or more pounds(which is a lot of money,)to buy my domain back from Go daddy after it expired.Unless I waited 60 days after expiry date then purchased the domain again as a new domain.

So would you advise me to use the same domain name again should I make another website or forum?

Or would I be better off just buying a new domain from whatever forum or blogging service I go with next time?
What is your advice as I am not every experienced in these matters.

by **Shadow** March 6th 2013, 4:25 pm

Honestly, I don't know what happens to a domain name after a transfer.
And it all depends on the registrar Smile

So I can't really advice you I'm sorry, but maybe someone else will be able to do that.

by Guest March 6th 2013, 4:29 pm

Well Leeloo I have sent you a new PM with all the information you asked for.
So when will the domain be transferred to me and do Forumotion charge anything for the domain transfer?
I would like to know this first before I decide to go ahead.

by **Shadow** March 6th 2013, 4:31 pm

Have you read the tutorial, first?

If you want a transfer, I'll make a transfer request, you'll receive your transfer code, and with that, you have to do the transfer through another registrar within the 72 hours.

by Guest March 6th 2013, 4:38 pm

Leeloo wrote:Have you read the tutorial, first?

If you want a transfer, I'll make a transfer request, you'll receive your transfer code, and with that, you have to do the transfer through another registrar within the 72 hours.

I saw the link you gave me regarding this.
is that the tutorial?
I am not sure I understand all of it.
Also will I be charged any money by Forumotion for transferring my domain?
As I don't want to pay any more money for a domain I already bought for a year but am not using at the moment.
Yes if there are no extra fees involved you can make the transfer for me.
But if I have to pay any fees or extra money then no.

by **Shadow** March 6th 2013, 4:41 pm

No, you won't pay anything to Forumotion.

by Guest March 6th 2013, 4:43 pm

Leeloo wrote:No, you won't pay anything to Forumotion.

Okay go ahead with the transfer then.
Yes start the domain transfer.
I have sent you a new PM confirming I do want the transfer.

Update-
Well I have got the Private message you sent me Leeloo.
Now I have the domain transfer code,sent to me by PM. So now I can think about if or not I want to transfer my domain.
Although if I start another website or forum, it's easy to just buy a new domain and probably cheaper, than transferring my existing domain to a new host.
As the new host may charge more money for this.

I was also able to delete my forum yesterday on it's original Forumotion URL after Leeloo removed the domain name at my request.
So my problem is solved.