I recently deleted my Forumotion Forum nearly 2 weeks ago but I used the forum restore facility because I wanted to do some tidying up regarding my personal data.( My admin account on my forum.)
I am the owner and founder of my forum.
I have decided to close down my forum because I have decided I don't want to continue with it.
Now I find I cannot delete the forum-that is it will not delete!
I think the reason is is because it is on a custom domain which I bought through Forumotion and I cannot remove it.
Although the domain was removed first time I deleted my forum but the restore feature seems to have also restored the custom domain. When I really only wanted to restore the forum to tidy up some data as I explained.
So the first question is-
How do I delete my forum as it just won't delete despite several attempts to delete it and I did follow all the steps.
Second question is I bought my custom domain from Forumotion through credits in the admin panel,which I understand is with Go Daddy.So is it possible that Forumotion could release my domain to me.So I can access it through Go Daddy the host which I can't at the moment.
That is release my domain to me as I do not have any access at all to my domain. So I cannot log into my domain host and forward it to another website,should I want to create another one.
For example with Blogger or Wordpress if you delete your blog they give you access to your custom domain that you purchased through them.And I can then forward it to another website should I choose to create one in the future.
So the two problems I have is
How do I delete my forum as it won't delete?
And how do I get access to my domain that I have bought from Forumotion so I can remap or forward it to if I choose to create another website some where else? Or is this not possible and the domain belongs to FM and cannot be transferred to me the domain owner,even though I bought my domain?
I am the owner and founder of my forum.
I have decided to close down my forum because I have decided I don't want to continue with it.
Now I find I cannot delete the forum-that is it will not delete!
I think the reason is is because it is on a custom domain which I bought through Forumotion and I cannot remove it.
Although the domain was removed first time I deleted my forum but the restore feature seems to have also restored the custom domain. When I really only wanted to restore the forum to tidy up some data as I explained.
So the first question is-
How do I delete my forum as it just won't delete despite several attempts to delete it and I did follow all the steps.
Second question is I bought my custom domain from Forumotion through credits in the admin panel,which I understand is with Go Daddy.So is it possible that Forumotion could release my domain to me.So I can access it through Go Daddy the host which I can't at the moment.
That is release my domain to me as I do not have any access at all to my domain. So I cannot log into my domain host and forward it to another website,should I want to create another one.
For example with Blogger or Wordpress if you delete your blog they give you access to your custom domain that you purchased through them.And I can then forward it to another website should I choose to create one in the future.
So the two problems I have is
How do I delete my forum as it won't delete?
And how do I get access to my domain that I have bought from Forumotion so I can remap or forward it to if I choose to create another website some where else? Or is this not possible and the domain belongs to FM and cannot be transferred to me the domain owner,even though I bought my domain?
Last edited by Andrea Borman on March 7th 2013, 12:18 pm; edited 1 time in total