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New Memeber

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Solved New Memeber

Post by itoh 28.05.13 16:08

We received the email saying new member had joined, but we cannot find this member listed.


Last edited by itoh on 28.05.13 18:11; edited 1 time in total
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Solved Re: New Memeber

Post by Sir Chivas™ 28.05.13 16:13

Hi,

Can you check the setting of the users activation:

ACP >> Users & Groups >> Users Option >>

> New accounts activation :
> Allow new members : Make sure its on yes


ACP >> Users & Groups >> inactive users >>
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Solved Re: New Memeber

Post by Derri 28.05.13 18:02

I just clicked the above link and was told that the user does not exist.
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Solved Re: New Memeber

Post by itoh 28.05.13 18:14

I just tried to register with a "fake" email address and found out that email was sent to me (my email as Admin) advisisng of a new member, but the 'new' member was not allowed to join. I think someone tried to register using a fake email and I received an email stating a new member had registered when in fact they were not allowed to join.
I think that explains why I (as Admin) received the email notifivation of a new member even though he/she was not allowed to join.
Therefore, believe this problem is solved.
Thajks for the help.
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Solved Re: New Memeber

Post by Sir Chivas™ 28.05.13 20:15

Alright, thanks for stating the answer.
Topic Solved & Locked
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