[Only Topic] Attachment wont upload

I just went to update a .xls attachment on a post in which the file size only increased from 18kb to 20kb.
I went into post with edit, deleted the old attachment from this post : http://twwca-gota.forumotion.com/t21-friend-request-workaround-spreadsheet#28 Then i went to upload the updated file and when i click on submit i get this message "Uploaded File is not Valid". I dont understand why it would be invalid when it accepted it the first time and the only difference this time is 2kb in size increase. I have put the file on a file hosting site if you would like to have a look and see why it wont upload. Link to attachment is http://www.filehostfree.com/?d=520432FA1

Please can you find a solution as at the moment with a coding issue this is the only way for me to supply members with the required links to friend requests in the game were playing.

Made into an Only Topic.

You need to upload a proper file type...

Only these types can be uploaded:

Images: .bmp - .png - .jpg - .jpeg - .jpe - .gif - .tif - .tiff

Sounds: .mp3 - .m4a - .wma

Videos: .mp4 - .mov - .m4v - .mpeg - .mpg - .3gp - .3g2 - .wmv

Documents: .txt - .doc - .docm - .docx - .pps - .ppt - .pptm - .pptx - .xls - .xlsb - .xlsm - .xlsx - .pdf

Misc: .zip - .swf

Are you sure that it was a xls file?  Are you uploading it from your computer?  If you have already uploaded it to a hosting site, you just need to post a link to it in a post.

I am having this problem as well. The file type is definitely .xlsm

I have previous verisons of the same file already loaded. I made some changes and went to post the new file and got the same error as the OP.

Hi,

Is it possible to upload the file in another format?

Not for me. xlsm is a macro-enabled file format for Excel. The macro is written in VBA and stored in the xlsm file.

And can you please confirm if you are able to upload other formats such as regular Excel documents (No macro's enables), and a basic format such as word, or even notepad?

I cannot upload any of the following and get the same error as in the OP:

• .doc
  
• .docx
  
• .jpg
  
• .pdf
  
• .txt
  
• .xls
  
• .xlsm
  
• .xlsx
  

Each of the files I tried are well under the 1Mb size limit as well.

I also have 17.2Mb free storage space allotted for attachments.

What happens if you try the upload on another browser?

I'll try to reproduce this error.o
Upon some research, this is a global issues affecting several languages.


Further edit: 8.20PM
I am unable to repoduce this on two of my forums; I'll ask around and see if anyone else has it so that I can see it.

I'm currently using IE 8 as I'm stuck at work.

Using my Droid RAZR with the Chrome browser looking at the classic site, I cannot attach files, even though it allows me to browse for the file. When I click submit, the page refreshes, but no files are attached (no error given either).

I'll have to wait until I get home to use a more modern browser.


EDIT: I'm getting the exact same error at home using Google Chrome.

This problem is still not going away, have just tried to upload a .xls from microsoft excel that is 18kb in size and i still get "Uploaded File Is Not Valid"
So I tried a 2kb .txt file from notepad and get the same result. Could you have a look at my forum and see if its an admin issue please. http://twwca-gota.forumotion.com

I can confirm that it is a global issue, have reproduced, and know that the technicians have a report to analyze.
 
When they return to the office on Monday, they will do the analysis, and hopefully make the fix pretty fast.


Until then, I unfortunately, do not have a workaround. Sorry.

RadioHead wrote:I can confirm that it is a global issue, have reproduced, and know that the technicians have a report to analyze.
 
When they return to the office on Monday, they will do the analysis, and hopefully make the fix pretty fast.


Until then, I unfortunately, do not have a workaround. Sorry.

Where did you get the information that a report has been made?

The French

So there is a thread about this on the French support forum?

Correct.

today I can not upload zip files in my themes
how to fix it so I can upload files.

 It shows me in my forum - Uploaded file is not valid.


 Where can I see how much space I have file upload.???

I still can not upload files

Did you used credits to get more storage space? If you did, has the time for the storage space expired?

I did not use credits for space. I have free space but can not upload files. why???

RadioHead wrote:I can confirm that it is a global issue, have reproduced, and know that the technicians have a report to analyze.
 
When they return to the office on Monday, they will do the analysis, and hopefully make the fix pretty fast.


Until then, I unfortunately, do not have a workaround. Sorry.

 This is posted yesterday about this problem.

thank you very much Diebolt   
Will you say here in this thread when the problem is resolved.

Sure I will respond to this thread when fixed. I was having this problem yesterday and tried everything with no luck.   
Did a search on the error and was happy to see it wasn't something I broke.  

Hope this gets fixed soon.

diebolt wrote:

RadioHead wrote:I can confirm that it is a global issue, have reproduced, and know that the technicians have a report to analyze.
 
When they return to the office on Monday, they will do the analysis, and hopefully make the fix pretty fast.


Until then, I unfortunately, do not have a workaround. Sorry.

 This is posted yesterday about this problem.

Please don't use bold or color. Please keep to the default text. This is reserved for the staff for moderation.

Sorry about that. Will not happen again

Maybe support should stop worrying about what sort of formatting we put in messages and actually try to resolve the issue being brought up. Not one single piece of helpful advice on this thread from support yet. Best we have got is a member finding it on the french site.

We can only report the issue. Since there is a thread on the French support forum, there is no need to report it again.

Hi there,

As yet, there is no new information  from the devs, only that they are still studying the bug, and are un-sure of where specifically that it is being caused.
The devs are usually very quiet people and rarely come out of their cubicles, when they know more, they will post more details

 
The reason we are not getting an exact update is because we don't have a communications manager, as in, the company is having trouble finding a qualified person to speak English and French, and willing to relocate to Nice, France.
In the mean time, we have the Head Developer as our contact point, and he is a very very busy man.

Just nice to hear what is happening from a Support Moderator instead of a member.