Why we can not find the Poll in this topic?
this is just happened now with this topic. no one deleted the poll, but we can not find it. Really weird.
and when we try to fix it, we get this message: (Could not obtain vote data results for this topic)

Why, and what happened?

Could you send me a test account by private message?

SLGray wrote:Could you send me a test account by private message?

Done.

After using the test account, I encountered the same issue on that only poll. It appears there is a poll, but it does not show. When you try to edit it or delete it, you get an error message.

We have the same problem at our forum; polls don't show up.
We put them on yesterday and everything was fine and today some of them are gone (not all).

Please help.

Caroline
www.pspdreamland.actieforum.com

Ahmed.K wrote:Why we can not find the Poll in this topic?
this is just happened now with this topic. no one deleted the poll, but we can not find it. Really weird.
and when we try to fix it, we get this message: (Could not obtain vote data results for this topic)

Why, and what happened?

Hello Ahmed.K,

I have tried to create a poll on your forum and I manage to do it.
See the following screenshots:



Try to make a new poll in a new topic and let me know.

Regards

Buttercup

I can make new polls, but what about the polls that were already there? All the votes are lost.
Is there a possibility to get them back or best to delete and maken all new ones?

Caroline

Hello those of you experiencing this issue,

Have you tried resynchronizing your forum to see if that would clear up this bug?

Administration Panel > General > Configuration > Very bottom tick 'resynchronize forum' and save.

Yes, I have already synchronized, but without results; still no polls.

Also, I added yesterday some new winter smileys and they are also gone.

Edit: it seems to be that everything that was put on the board sunday afternoon is gone (polls and smileys)
and everything that was put on the board on saturday and sunday evening and today is just fine.

Caroline

Buttercup wrote:

Ahmed.K wrote:Why we can not find the Poll in this topic?
this is just happened now with this topic. no one deleted the poll, but we can not find it. Really weird.
and when we try to fix it, we get this message: (Could not obtain vote data results for this topic)

Why, and what happened?

Hello Ahmed.K,

I have tried to create a poll on your forum and I manage to do it.
See the following screenshots:



Try to make a new poll in a new topic and let me know.

Regards

Buttercup

The issue is not creating polls. The issue is that a polls were created, then after awhile the polls disappeared.

To me it sounds like there has been an issue with the handling of data. Recently I've been noticing many forums have lost messages, data, ect.. From users which reported similar data losses here and on the French support.

This could be the issue - https://help.forumotion.com/t128674-server-problem#861375