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    Report Post Disappears from Report List

    Guardian-Angel
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    Solved Report Post Disappears from Report List

    Post by Guardian-Angel Fri May 02, 2014 1:18 am

    Hello

    When a post has been reported, and dealt with, updated to Read,  it remains in the Report List.

    Sometimes it disappears from the Report List. What causes it to be dropped off the list?

    Thanks
    SLGray
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    Solved Re: Report Post Disappears from Report List

    Post by SLGray Fri May 02, 2014 2:56 am

    Is the disappeared report on the archive list?



    Report Post Disappears from Report List  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Guardian-Angel
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    Solved Re: Report Post Disappears from Report List

    Post by Guardian-Angel Fri May 02, 2014 3:58 am

    SLGray wrote:Is the disappeared report on the archive list?

    Where would I find the archive list?
    SLGray
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    Solved Re: Report Post Disappears from Report List

    Post by SLGray Fri May 02, 2014 5:06 am

    There should be a text link (Archive) at the bottom of the report page.



    Report Post Disappears from Report List  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Guardian-Angel
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    Solved Re: Report Post Disappears from Report List

    Post by Guardian-Angel Sat May 03, 2014 12:02 am

    SLGray wrote:There should be a text link (Archive) at the bottom of the report page.

    No it's not there.
    Beyonder
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    Solved Re: Report Post Disappears from Report List

    Post by Beyonder Sat May 03, 2014 2:25 am

    Guardian-Angel wrote:
    SLGray wrote:There should be a text link (Archive) at the bottom of the report page.

    No it's not there.
    Did you or a admin mess with any codes?
    Guardian-Angel
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    Solved Re: Report Post Disappears from Report List

    Post by Guardian-Angel Sat May 03, 2014 2:30 am

    I found the archives. Sorry, I meant the reported post is not in the archives.

    No codes were messed with.
    Beyonder
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    Solved Re: Report Post Disappears from Report List

    Post by Beyonder Sat May 03, 2014 2:41 am

    Guardian-Angel wrote:I found the archives. Sorry, I meant the reported post is not in the archives.

    No codes were messed with.
    Ah and to help more can i get a screen shot of the problem?
    Guardian-Angel
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    Solved Re: Report Post Disappears from Report List

    Post by Guardian-Angel Sat May 03, 2014 3:17 am

    I can't do that because the post that was reported has disappeared.

    I received an email that someone reported a post. I looked at the report, I saw the poster who reported it and read the comments. I dealt with the post.

    I went back to report post list to copy and paste the comments to I can share the comments with the mod's and it was gone. This has happened a couple of times. There are other reports on the list.
    Jophy
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    Solved Re: Report Post Disappears from Report List

    Post by Jophy Sat May 03, 2014 6:45 am

    Hello,

    Reports can't be deleted, they are moved to archives by updating their status to 'Finished', a moderator can do this, you can sort your archives by dates so you can see clearly when the report was made and if indeed it was missing.
    Guardian-Angel
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    Solved Re: Report Post Disappears from Report List

    Post by Guardian-Angel Sat May 03, 2014 6:52 pm

    Jophy wrote:Hello,

    Reports can't be deleted, they are moved to archives by updating their status to 'Finished', a moderator can do this, you can sort your archives by dates so you can see clearly when the report was made and if indeed it was missing.
    I did sort them by date and all other available options,  in both the Archives and Report List, I do not see it. 

    I just wanted to understand the Report list process and you did clarify how they get archived. Perhaps we will keep an eye on it and c/paste any reported posts in case we loose it again. 

    Thanks for your help. 

    We can consider this solved!
    Jophy
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    Solved Re: Report Post Disappears from Report List

    Post by Jophy Sun May 04, 2014 2:57 pm

    Solved

      Current date/time is Sun Sep 22, 2024 11:20 am