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    User groups

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    Macgyver
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    Solved User groups

    Post by Macgyver May 13th 2014, 8:13 am

    I having a problem with the members group on my forum. Sometimes it changes from open to hidden by itself and I have to keep changing it back to open.
    SLGray
    SLGray
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    Solved Re: User groups

    Post by SLGray May 13th 2014, 10:30 am

    Do you have other administrators that could be changing them?



    User groups Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    Pizza Boi
    Pizza Boi
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    Solved Re: User groups

    Post by Pizza Boi May 13th 2014, 10:32 am

    Hi Very Happy

    Adding to what SLGray said, you should check up on your groups.

    AP < Generals < Security < Scroll down and check if the User Groups have been modified

    That way, you can see if anything changed in your groups and forum Wink .

    Regards,
    Pizza Boi
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    Macgyver
    Forumember


    Posts : 30
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    Solved Re: User groups

    Post by Macgyver May 13th 2014, 10:16 pm

    SLGray wrote:Do you have other administrators that could be changing them?

    No. I'm the only admin
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    Macgyver
    Forumember


    Posts : 30
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    Solved Re: User groups

    Post by Macgyver May 13th 2014, 10:20 pm

    Pizza Boi wrote:Hi Very Happy

    Adding to what SLGray said, you should check up on your groups.

    AP < Generals < Security < Scroll down and check if the User Groups have been modified

    That way, you can see if anything changed in your groups and forum Wink.

    Regards,
    Pizza Boi

    I do check it and sometimes I have to change it back from hidden to open and also sometimes names drop off too and I have to keep reading which is annoying.
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    Macgyver
    Forumember


    Posts : 30
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    Solved Re: User groups

    Post by Macgyver May 17th 2014, 9:23 pm

    I'm still having a problem with the members group on my forum. The names keep dropping off sometimes and the group also goes from open to hidden by itself.
    SLGray
    SLGray
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    Solved Re: User groups

    Post by SLGray May 17th 2014, 10:15 pm

    I will report this to the Pro-Admin.  She will not be back until Monday.



    User groups Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Macgyver
    Forumember


    Posts : 30
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    Language : English

    Solved Re: User groups

    Post by Macgyver May 18th 2014, 9:04 am

    SLGray wrote:I will report this to the Pro-Admin.  She will not be back until Monday.
    Okay. Thank you. Please let me know when you have spoken to her
    Shadow
    Shadow
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    Solved Re: User groups

    Post by Shadow May 19th 2014, 10:45 am

    Hello

    Do you experience this problem for all your members or just one?
    Could you please provide:
    -The username of a user having the problem (or the group)
    - Which section changes (Open to hidden)

    Thanks for providing as much information as possible.

    Regards
    avatar
    Macgyver
    Forumember


    Posts : 30
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    Language : English

    Solved Re: User groups

    Post by Macgyver May 20th 2014, 3:45 am

    Buttercup wrote:Hello

    Do you experience this problem for all your members or just one?
    Could you please provide:
    -The username of a user having the problem (or the group)
    - Which section changes (Open to hidden)

    Thanks for providing as much information as possible.

    Regards

    I experience this problem with most of my members and I have the members group set to open but sometimes it changes itself from open to hidden and when it does that I have to keep setting it back to open and re-adding names, which is very annoying
    Shadow
    Shadow
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    Solved Re: User groups

    Post by Shadow May 20th 2014, 9:24 am

    I have checked your forum.
    Who is Mahepeace user? Because this user moderates your forum and group. Check it via your admin panel: PA>> General>> Security

    User groups Makepe10

    User groups Makepe11
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    Macgyver
    Forumember


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    Solved Re: User groups

    Post by Macgyver May 20th 2014, 9:40 pm

    Buttercup wrote:I have checked your forum.
    Who is Mahepeace user? Because this user moderates your forum and group. Check it via your admin panel: PA>> General>> Security

    User groups Makepe10

    User groups Makepe11
    Makepeace is a member but she has no access to admin panel. She is a group moderator, though, but she cant get into admin panel so I don't understand why the names keep dropping from user group in admin panel or why the group goes from open to hidden.
    SLGray
    SLGray
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    Solved Re: User groups

    Post by SLGray May 20th 2014, 10:01 pm

    If that member is the group moderator, he/she can remove members from the group.



    User groups Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    Macgyver
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    Solved Re: User groups

    Post by Macgyver May 21st 2014, 1:25 am

    If a group moderator removes a member or members, will it automatically delete from admin panel?
    Beyonder
    Beyonder
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    Solved Re: User groups

    Post by Beyonder May 21st 2014, 1:50 am

    Macgyver wrote:If a group moderator removes a member or members, will it automatically delete from admin panel?
    Yes but gotta change the rank also. Smile
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    Macgyver
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    Solved Re: User groups

    Post by Macgyver May 21st 2014, 1:54 am

    Hagoromo Otsutsuki wrote:
    Macgyver wrote:If a group moderator removes a member or members, will it automatically delete from admin panel?
    Yes but gotta change the rank also. Smile

    Which rank?
    Beyonder
    Beyonder
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    Solved Re: User groups

    Post by Beyonder May 21st 2014, 1:59 am

    Macgyver wrote:
    Hagoromo Otsutsuki wrote:
    Macgyver wrote:If a group moderator removes a member or members, will it automatically delete from admin panel?
    Yes but gotta change the rank also. Smile

    Which rank?
    When you remove member's there rank stays gotta go to there profile in the Admin Panel and change it. Smile
    SLGray
    SLGray
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    Solved Re: User groups

    Post by SLGray May 21st 2014, 3:18 am

    If a group moderator removes members from the group, it will remove them in the administration panel, too.



    User groups Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Pizza Boi
    Pizza Boi
    Hyperactive


    Male Posts : 2016
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    Location : Pizza Hut!

    Solved Re: User groups

    Post by Pizza Boi May 22nd 2014, 11:58 am

    Hi Very Happy

    If you want this problem not to escalate, go to AP < Users and Groups < Group Administration < Change the group moderator < Save.

    Regards,
    Pizza Boi
    SLGray
    SLGray
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    Solved Re: User groups

    Post by SLGray May 28th 2014, 9:58 pm

    Topic Solved & Archived



    User groups Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.