5 posters
Password problems
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°1
Password problems
I cleared my browser's history and cookies today, and now I can't get back into my account on the forumotion. I am logged in on my iPod, and I have tried to change it through the admin panel, but when I try to enter that password in, it won't work. I can't change it on my computer because the setting to where admins can't recover their passwords through email is activated.
Ange Tuteur- Forumaster
- Posts : 13207
Reputation : 3000
Language : English & 日本語
Location : Pennsylvania
- Post n°2
Re: Password problems
Hello Bluestarrox97,
Please check the following topic if you haven't.
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
Please check the following topic if you haven't.
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°3
Re: Password problems
How do I get to this setting in the utilities?
Ange Tuteur- Forumaster
- Posts : 13207
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Language : English & 日本語
Location : Pennsylvania
- Post n°4
Re: Password problems
Log in with the founder account here.
Scroll to the very bottom to the last option. Choose "Yes, remove it', and validate.
Also if you're logged in, is modification of the password allowed through profile ?
Scroll to the very bottom to the last option. Choose "Yes, remove it', and validate.
Also if you're logged in, is modification of the password allowed through profile ?
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°5
Re: Password problems
I've tried to change it that way already, but whenever I try to type in the password on my computer, the password doesn't work. I've tried this more than once, too.
I can't log into the founder account because I don't know the administration password. I'm not the creator of the forumotion.Â
www.warriorcatsworld.forumotion.net (In case you need that)
I can't log into the founder account because I don't know the administration password. I'm not the creator of the forumotion.Â
www.warriorcatsworld.forumotion.net (In case you need that)
Ange Tuteur- Forumaster
- Posts : 13207
Reputation : 3000
Language : English & 日本語
Location : Pennsylvania
- Post n°6
Re: Password problems
Have you contacted another Administrator and request a new password from them ?
It can be changed by Administration Panel > Users and Groups > Users > Search Users > Modify
It can be changed by Administration Panel > Users and Groups > Users > Search Users > Modify
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°7
Re: Password problems
I just sent the other administrator a PM (using my iPod), and I asked him if he could help me out.
I've been trying what you're telling me about changing it that way, but the password seems to be invalid when I try to use it to log in with my computer. I even tried copying and pasting the password, but it's still invalid.
I've been trying what you're telling me about changing it that way, but the password seems to be invalid when I try to use it to log in with my computer. I even tried copying and pasting the password, but it's still invalid.
SLGray- Administrator
- Posts : 51499
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Language : English
Location : United States
- Post n°8
Re: Password problems
Are you using a mobile device?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°9
Re: Password problems
I am to try to change the password, if that's what you mean.
SLGray- Administrator
- Posts : 51499
Reputation : 3523
Language : English
Location : United States
- Post n°10
Re: Password problems
Are you using a desktop computer or something else?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°11
Re: Password problems
I'm using my iPod to try to change the password, and then I am trying to use that password to log in on my laptop.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°12
Re: Password problems
Sorry for the double post, but now it seems like I have to have my password to access the admin panel now.
And now I have exceeded my log in attempts. I can't try again for an hour and a half.
EDIT: My sister just told me that she thinks the reason why I can't log in is because there is more than one user with my username. I PM'd the other administrator and asked him to change my username.
And now I have exceeded my log in attempts. I can't try again for an hour and a half.
EDIT: My sister just told me that she thinks the reason why I can't log in is because there is more than one user with my username. I PM'd the other administrator and asked him to change my username.
Spottedflight- Forumember
- Posts : 31
Reputation : 1
Language : English
Location : I am 9 years old actually!
- Post n°13
Re: Password problems
Im her sister. I also Pmed the admin on there and explained with what happened with me. I posted on here too when it happened with me
https://help.forumotion.com/t133663-cant-log-in-my-acccount
https://help.forumotion.com/t133663-cant-log-in-my-acccount
Jophy- ForumGuru
- Posts : 17922
Reputation : 836
Language : English
Location : Somewhere
- Post n°14
Re: Password problems
Hello,
Have you tried logging out first on all devices and re-log with your recent password? If you still can't log in, please let us know.
Thanks.
Have you tried logging out first on all devices and re-log with your recent password? If you still can't log in, please let us know.
Thanks.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°15
Re: Password problems
I'm kind of afraid to log out on all devices because then I won't know when the other admin has changed my username. I think the website is confusing my username with another person.
Jophy- ForumGuru
- Posts : 17922
Reputation : 836
Language : English
Location : Somewhere
- Post n°16
Re: Password problems
Are you the founder of the forum? I believe normal administrators won't be able to change the information of the founder.
Also, I can track the username of the founder if needed.
Also, I can track the username of the founder if needed.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°17
Re: Password problems
I'm not the founder. I am not even sure who the founder is, to be honest. I don't think they come on the website anymore.Â
Is it possible that the reason for this is because there is another person with my user/display name? Because I am pretty sure that I have been putting in the password correctly every time I have tried to enter it.
Is it possible that the reason for this is because there is another person with my user/display name? Because I am pretty sure that I have been putting in the password correctly every time I have tried to enter it.
Jophy- ForumGuru
- Posts : 17922
Reputation : 836
Language : English
Location : Somewhere
- Post n°18
Re: Password problems
It is not possible for a forum two have to the same usernames, it will give an error saying that the username already exists.
Also, if you are not the founder, you won't be able to access the utilities to change your password, the only way is through the 'Forgot password' link, I can enable this system if needed.
The forum link you provided doesn't seem to exist, are you sure that's the correct link?
Also, if you are not the founder, you won't be able to access the utilities to change your password, the only way is through the 'Forgot password' link, I can enable this system if needed.
The forum link you provided doesn't seem to exist, are you sure that's the correct link?
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°19
Re: Password problems
It should be right, but maybe it doesn't work since I typed the URL out myself instead of copying and pasting it.
http://www.warriorcatsworld.net/ Does that work?
http://www.warriorcatsworld.net/ Does that work?
Jophy- ForumGuru
- Posts : 17922
Reputation : 836
Language : English
Location : Somewhere
- Post n°20
Re: Password problems
Ok, I have already activated the 'Forgot password' option in case you need a new password for your account.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°21
Re: Password problems
Hmm, I tried the password it gave me, but I am still receiving the error message that says:
'You have specified an incorrect or inactive username, or an invalid password."
'You have specified an incorrect or inactive username, or an invalid password."
Jophy- ForumGuru
- Posts : 17922
Reputation : 836
Language : English
Location : Somewhere
- Post n°22
Re: Password problems
The only problem I can think of this is that other admins may have set your account to inactive.
I suggest you to contact the other admins of the forum first.
I suggest you to contact the other admins of the forum first.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°23
Re: Password problems
I've sent the other admin a PM, but it's going to be a little while before I get a response. (It's nearly 2:30 in the morning for me right now, and the other admin is one hour ahead).
I might have accidentally inactivated my own account because earlier I actually could access the admin panel, but as I was trying to fix this issue, I accidentally switched something to where you need your password to get to the admin panel. Maybe I accidentally switched my account to inactive too?
Wait a minute, if my account was inactive, would I be able to get on my account with my iPod?
I might have accidentally inactivated my own account because earlier I actually could access the admin panel, but as I was trying to fix this issue, I accidentally switched something to where you need your password to get to the admin panel. Maybe I accidentally switched my account to inactive too?
Wait a minute, if my account was inactive, would I be able to get on my account with my iPod?
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°24
Re: Password problems
The other admin just now changed my password and my username. Because of this, I am in my account.
SLGray- Administrator
- Posts : 51499
Reputation : 3523
Language : English
Location : United States
- Post n°25
Re: Password problems
So this is completely solved?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Bluestarrox97- Forumember
- Posts : 38
Reputation : 1
Language : English
- Post n°26
Re: Password problems
Yes.
SLGray- Administrator
- Posts : 51499
Reputation : 3523
Language : English
Location : United States
- Post n°27
Re: Password problems
Thanks.
Topic Solved & Archived
To all members: The reset password option on the support forum is only for the founders. If you are not a founder, you need to contact the staff on the forum where you are having the issue.
Topic Solved & Archived
To all members: The reset password option on the support forum is only for the founders. If you are not a founder, you need to contact the staff on the forum where you are having the issue.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.