Saving profile settings issue?

Go down

Solved Saving profile settings issue?

Post by Myktard on August 16th 2014, 8:44 pm

Hello, so I'm on a forumotion and one of our members was trying to update/save new information in their profile and got the message 'Sorry, you cannot subscribe to this forum. Please contact the administrator.' I'm just a Moderator on the site, but how can we go about fixing this?


Last edited by Myktard on August 17th 2014, 7:52 pm; edited 1 time in total

Myktard
New Member

Female Posts : 11
Reputation : 1
Language : English

http://myktard.canadian-forum.com

Back to top Go down

Solved Re: Saving profile settings issue?

Post by AngelaHolmes on August 16th 2014, 9:07 pm

@Myktard wrote:Hello, so I'm on a forumotion and one of our members was trying to update/save new information in their profile and got the message 'Sorry, you cannot subscribe to this forum. Please contact the administrator.' I'm just a Moderator on the site, but how can we go about fixing this?

Hello,

Could you provide the forum URL link?

Has the user tried to unsubscribe from anything.
avatar
AngelaHolmes
Forumember

Male Posts : 203
Reputation : 8
Language : English
Location : England

https://help.forumotion.com

Back to top Go down

Solved Re: Saving profile settings issue?

Post by Myktard on August 17th 2014, 3:41 am

@AngelaHolmes wrote:Hello,

Could you provide the forum URL link?

Has the user tried to unsubscribe from anything.

From what the user has told me he was just trying to update his regular profile fields but the URL link is: http://africanfallstribe.forumotion.co.uk/

Myktard
New Member

Female Posts : 11
Reputation : 1
Language : English

http://myktard.canadian-forum.com

Back to top Go down

Solved Re: Saving profile settings issue?

Post by Derri on August 17th 2014, 3:43 am

@Myktard wrote:
@AngelaHolmes wrote:Hello,

Could you provide the forum URL link?

Has the user tried to unsubscribe from anything.

From what the user has told me he was just trying to update his regular profile fields but the URL link is: http://africanfallstribe.forumotion.co.uk/

Is he still getting this? It could just have been a one time error.
avatar
Derri
Helper
Helper

Male Posts : 8713
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Saving profile settings issue?

Post by Myktard on August 17th 2014, 9:12 am

@Derri wrote:Is he still getting this? It could just have been a one time error.

Yes he is.

Member wrote:I tried the deleting of the unwatched topics, though it didn't seem to have any major affect on the profile. It continues to produce the same answer every time I finish editing it. Oh well. We will get though this!

EDIT:

He said it was something about his birthday, but its working now!

Myktard
New Member

Female Posts : 11
Reputation : 1
Language : English

http://myktard.canadian-forum.com

Back to top Go down

Solved Re: Saving profile settings issue?

Post by Derri on August 18th 2014, 4:33 am

Topic solved and archived
avatar
Derri
Helper
Helper

Male Posts : 8713
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum