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4 posters

    Credits are not getting rid of ADS

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    ChristyAnn956
    New Member


    Posts : 19
    Reputation : 1
    Language : English

    In progress Credits are not getting rid of ADS

    Post by ChristyAnn956 August 21st 2014, 12:09 pm

    Hi,
    I just spent 500 credits to get rid of ADS for several months and the ADS are still showing up.
    It shows I paid in my history and that the ADS should be removed for 6 months but they are
    still popping up all over the place.

    Then I purchases 1000 more credits and they are not showing up in my history. Color me
    frustrated!

    Anyone have any ideas?

    Christy
    avatar
    ChristyAnn956
    New Member


    Posts : 19
    Reputation : 1
    Language : English

    In progress Re: Credits are not getting rid of ADS

    Post by ChristyAnn956 August 21st 2014, 12:30 pm

    CreditsYou have currently 545 credits.
    You have used 1100 credits since 21 May 2014 and 3500 credits since forum creation (27 Jan 2013)

    [th]Username[/th][th]Date[/th][th]Action done[/th][th]Action details[/th][th]Credits number[/th]
    ChristyThu 21 Aug 2014 - 5:24Ads disabled for members and guestsAdd 1 months without ads- 200
    ChristyThu 21 Aug 2014 - 5:24Ads disabled for members and guestsAdd 1 months without ads- 200
    ChristyThu 21 Aug 2014 - 5:24Ads disabled for members and guestsAdd 1 months without ads- 200
    ChristyThu 21 Aug 2014 - 4:37Additional credits+ 500
    ChristyThu 21 Aug 2014 - 4:34Additional credits+ 500
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
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    Language : English & Basic French
    Location : Scotland, United Kingdom

    In progress Re: Credits are not getting rid of ADS

    Post by Derri August 21st 2014, 12:42 pm

    Hi,

    Can I get a link to your forum? To see about the Ads?

    Secondly it can take around 24 hours for your credits to show. It usually is instantly but we do ask you wait a 24 hours.
    Ange Tuteur
    Ange Tuteur
    Forumaster


    Male Posts : 13207
    Reputation : 3000
    Language : English & 日本語
    Location : Pennsylvania

    In progress Re: Credits are not getting rid of ADS

    Post by Ange Tuteur August 21st 2014, 9:37 pm

    Hello Christy,

    Is this your forum ?
    http://creativeimpressions.forumotion.com/

    If so, I do not see adverts where they usually display. If you still see the ads try clearing your browser cache.
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
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    Language : French, English

    In progress Re: Credits are not getting rid of ADS

    Post by Shadow August 22nd 2014, 9:57 am

    ChristyAnn956 wrote:Hi,
    I just spent 500 credits to get rid of ADS for several months and the ADS are still showing up.
    It shows I paid in my history and that the ADS should be removed for 6 months but they are
    still popping up all over the place.

    Then I purchases 1000 more credits and they are not showing up in my history. Color me
    frustrated!

    Anyone have any ideas?

    Christy
    Hi Christy

    After testing your forum ( http://creativeimpressions.forumotion.com), I do not see any ads on your forum (as guest as member)

    Let me know Smile