ChanelW wrote:Okay so go to ACP -> Misc -> Credits Management -> Forumotion Packages

You will see the various types of packages and what each package entails, at the bottom you will see that the premium package is 600 Credits / Month and that is why you require a monthly or yearly plan.

Once you have purchased a package you can use your additional credits. I'm guessing when you purchased your credits you did the following ACP -> Misc -> Credits Management -> Buy Credits -> PayPal

Regards,
Chanel

jkh wrote:

ChanelW wrote:Okay so go to ACP -> Misc -> Credits Management -> Forumotion Packages

You will see the various types of packages and what each package entails, at the bottom you will see that the premium package is 600 Credits / Month and that is why you require a monthly or yearly plan.

Once you have purchased a package you can use your additional credits. I'm guessing when you purchased your credits you did the following ACP -> Misc -> Credits Management -> Buy Credits -> PayPal

Regards,
Chanel

If the premium package is 600 Credits / Month, why is mine 760 Credits / Month?

jkh wrote:Can't you just split this topic and move it?

Sorry to have hijacked a thread! But the credits in my test forum are 600 per month.

The Godfather wrote:note that the price variation can also come from the fact of the ads removal varies from one forum to another according to its activity. it's nothing new, it's the same operation as before the packages

I have splitted the topic. However, please @jkh open a topic on your own when you have a doubt. This way you help us to keep the forum clean and tidy!

Spoiler:

ChanelW wrote:

jkh wrote:Can't you just split this topic and move it?

Sorry to have hijacked a thread! But the credits in my test forum are 600 per month.

I'm not an official staff member as of yet, plus I don't think I'd have the power to do that in the support section

That's rather weird, definitely open your own topic and we can take a further look.

EDIT: I did find this:

The Godfather wrote:note that the price variation can also come from the fact of the ads removal varies from one forum to another according to its activity. it's nothing new, it's the same operation as before the packages

Have you ever purchase a package? Have you used credits previously?

Regards,
Chanel

mpelmmc wrote:Hello,

I have splitted the topic. However, please @jkh open a topic on your own when you have a doubt. This way you help us to keep the forum clean and tidy!

Please note that if you change the "Disable ads" option the price either raises or drops. I'm sure this gif will take you out of any doubt

Spoiler:

Best regards.

jkh wrote:Thank you for splitting the topic, and apologies for spamming someone else's thread! 

I don't get that option to have members only, but maybe that's because the ad removal I've got at the moment is for members and guests? So I can't check to see if the credits would be 600.

I assume it'll right itself next March when my ad removal and SSL will be up for renewal.