Technical Details
Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i.imgur.com/fQt5gr2.jpg
Who the problem concerns : Yourself
When the problem appeared : 4th Dec 2018
Forum link : http://bitbegin.forumotion.com
Description of problem
I recently created a new forum with your company, I was told that if I want to have a full benefit of all the forum features I will need to upgrade to the premium plan which will cost 600credit per month. when i wanted to upgrade they requested i pay with a credit card which i did and was credited with 1000credit. Now i cannot use that credit to buy any our your services.Why?