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5 posters

    Lost comments

    Nefadar
    Nefadar
    Forumember


    Female Posts : 51
    Reputation : 3
    Language : hungarian, english

    Solved Lost comments

    Post by Nefadar Tue 30 Sep - 12:46

    Hi!
    I read about the datacenter changes, but I don't find about our problems. We lost a lot of comment just like here:
    the bug:

    I would like to know, this is a normal problem about a changes and the comments will be restore later, when the replace is done, or this is a permanent bug, and we lost them.

    My/Our forum is: http://xmenreneszansz.hungarianforum.net/

    Thanks for the future answer.

    Nefadar
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    Solved Re: Lost comments

    Post by Derri Tue 30 Sep - 13:17

    This issue could be related to the data centre change that is ongoing right now but it could also be an issue that was related to a few days ago.

    Unfortunately because of the ongoing change with servers and Forumotion moving to a new data centre we can't identify if this is related with today or is an actual bug.
    Nefadar
    Nefadar
    Forumember


    Female Posts : 51
    Reputation : 3
    Language : hungarian, english

    Solved Re: Lost comments

    Post by Nefadar Tue 30 Sep - 13:24

    I see, thanks for the quick answer. I hope it will be resolved soon, this is a very annoying bug.
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: Lost comments

    Post by Shadow Tue 30 Sep - 15:03

    Hello Nefadar

    Actually, there is no link between data center migration and delection of some messages.
    Technicians have just informed me that messages will not come back Sad

    I am really sorry for the trouble... I perfectly understand the problem but I cannot do more

    Thanks for your understanding

    Buttercup
    Nefadar
    Nefadar
    Forumember


    Female Posts : 51
    Reputation : 3
    Language : hungarian, english

    Solved Re: Lost comments

    Post by Nefadar Tue 30 Sep - 15:25

    Hello!
    Thanks for the answer, I'm not happy about this, but I understand. Thanks again.

    Edit:
    I just checked my forum, this problem is only affect 4 days. sept 14-15 and sept 26-27. Only these posts are missing, and we can't modify them. I tried modify the blank posts, but I can't, I send the edited comment, but the system don't modify it...
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19330
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Lost comments

    Post by Ape Tue 30 Sep - 18:55

    The posts will have to be removed if you can not edit the text sorry about the problems gave in this time.

    APE



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    Nefadar
    Nefadar
    Forumember


    Female Posts : 51
    Reputation : 3
    Language : hungarian, english

    Solved Re: Lost comments

    Post by Nefadar Tue 30 Sep - 19:05

    Ok, thank you APE, we'll do it, when the datacenter change is over.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51500
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: Lost comments

    Post by SLGray Sat 4 Oct - 20:14

    Topic solved and archived



    Lost comments Slgray10

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