Virus

I don't know if I posted in right place but I hope I did.
Anyway two of my members complain how my forum get them  virus and I was wondering if that is posible and how to clean it.

unless you have files to be downloaded on your forum thats not posible

Do these members see ads on your forum?

Yes, yesterday one of the members was having an ad
program from our site trying to download on their laptop

Did they press it?

sounds like there clicking the links on the ad's to me

No, they say they did not, but every time they tried to log in it happened again, in all browsers, and they even clean the cookies, but it didn't help until they put a link to it to block.

if they are having avartisments pop up trying to download stuff it means there browser is infected and this was not cause by your website .. it was caused by going to pirated websites like for downloading pirated games,movies,software.. or porn websites and etc

they need todo a virus scan, ad aware scan, spyware scan ,and find some kinda program to scan there browser on there pc

my 2 fav programs i use are

avast anti virus
malwarebytes anti malware

there are many other free virus scanners online just search google and make sure they scan what i have listed above

I was going to say they need to use an adblocker.  The ads are a third-party.

Nalence wrote:No, they say they did not, but every time they tried to log in it happened again, in all browsers, and they even clean the cookies, but it didn't help until they put a link to it to block.

ok can you get that member to do a screen shot of what there seeing ?

I think its down to there computer and not your site at all.
also a link to your forum will help also

Well, I shall let them know about that and advise the programs you listed.

Ok I shall ask for screen shot, and the link of my forum is http://thetudors.forumsr.com/

Thank you guys for helping it is really appreciated.

Edit:She cannot do screen shot since blocked the site, but she gave me url coreclickhoo.com, and she strongly advise to not click on it since it will instantly go to download but it came up on forum log in page yesterday.

Well it happened again

When member opened google chrome and this is what it showed



and before  could click anything it flipped  into a java download. 




This is the history of page, from the forum page on its own it went to these links.  


And the other member had problems with his antivirus saying that there is malicious malware detected site infected, and showing warnings of Malware bugs.

Thank you for the info i will send this on to our tech team it looks like an ad jumping from googles ad's.

tell that member to go here

http://malwaretips.com/blogs/randomdealapp-removal/

Thank you APE and thank you _Twisted_Mods_ I'll give them the link you posted