by brandon_g December 25th 2014, 1:07 am
Derri wrote: brandon_g wrote:Yes Derri all systems are go now... we just want some explanation for why on Christmas Eve their is the worst server crash ever? We want this issue fixed, but it keeps getting WORSE!
Unfortunately we can't give any information as I'll be honest and say we don't actually know much more than you as we are volunteer staff and all I knew was it was being dealt with as our Pro Admin is out of office for the holidays and we therefore don't get any direct updates.
All I can do is apologize and hope that it doesn't go down again.
But derri this is getting scary... Say the servers did NOT come back up on their own, with forumotion Admins on vacation during the holidays, we would not be able to access the SUPPORT or OUR forum. It is very concerning to, as an admin our only duty is to keep our forum running smoothly on cylinders 24/7. This server issue is a big deal, We can not PREVENT it from happening, we CAN NOT FIX the issue, and if the server were to never come back up, their is not diddly squat we can do about it. I mean our forum users consider their admins the highest people in charge... if the site goes down becuase of something OUT OF our control then it reflects BAD ON US. This server problem could keep us administrators from doing our JOBS. We go from very powerful people, to very powerLESS people in the flick of a switch.
The fact that we can not do anything about this is what concerns me the most. And it appears to just keep getting worse. Each time it happens it takes down more and more forums with it. Each time it takes the servers longer to recover. What are we to do to keep our forums safe?
I am tired of the cat and mouse games with the forumotion admins. When they get back from leave I want ANSWERS! I of course do not blame the volunteer staff at all once so ever! I hope you all have a great holiday and thank you for your service... as for the forumotion admins on the other hand... I do NOT wish them a happy holidays. I request 2 things from the admins when they get back
1. A FULL EXPLANATION!
2. I WANT THE PROBLEM FIXED 100%.
thanks and happy holidays to anyone who is not a PAID employee of forumotion.
-Brandon