Problem with Domain Email Account
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Problem with Domain Email Account
Hi, I looked around, and the only subjects I saw close to this
are already closed (locked) so I had to post a new question.
I have the email that comes with the domain I purchased for my forum.
I have been trying to get in and it keeps saying login failed, so I tried to reset the
password in the back end, but I still get login failed. Then I tried making a second account with whole other details, and that said login failed.
Or, it just times out altogether.
I see nowhere on the emails page (http://webmail.MYFORMUM.com ) to ask for help, or send a password reminder, so I can not get in at all. I need to verify this address for a mail chimp campaign, and am stuck outside.
What do I do?
My forum is http://www.digiscrapcafe.net/portal
are already closed (locked) so I had to post a new question.
I have the email that comes with the domain I purchased for my forum.
I have been trying to get in and it keeps saying login failed, so I tried to reset the
password in the back end, but I still get login failed. Then I tried making a second account with whole other details, and that said login failed.
Or, it just times out altogether.
I see nowhere on the emails page (http://webmail.MYFORMUM.com ) to ask for help, or send a password reminder, so I can not get in at all. I need to verify this address for a mail chimp campaign, and am stuck outside.
What do I do?
My forum is http://www.digiscrapcafe.net/portal
Re: Problem with Domain Email Account
Hi,
So you went to MailBox Administration and then under Mailboxes list you went to 'create account'
You created an account with a password yes?
So you went to MailBox Administration and then under Mailboxes list you went to 'create account'
You created an account with a password yes?
Derri- Helper
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Re: Problem with Domain Email Account
Can you provide a screenshot of your Mailbox area in the ACP so I can be sure of what you've done?
Derri- Helper
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Re: Problem with Domain Email Account
Thanks,
What to do is make sure you type out the entire email address e.g. Name@Domain Name.com
Then if that still doesn't work click and then change the password.
Let's see if that works.
What to do is make sure you type out the entire email address e.g. Name@Domain Name.com
Then if that still doesn't work click and then change the password.
Let's see if that works.
Derri- Helper
- Posts : 8711
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: Problem with Domain Email Account
That worked Derri, Thank you so much!Derri wrote:Thanks,
What to do is make sure you type out the entire email address e.g. Name@Domain Name.com
Then if that still doesn't work click and then change the password.
Let's see if that works.
Re: Problem with Domain Email Account
DigiScrapCafe wrote:That worked Derri, Thank you so much!Derri wrote:Thanks,
What to do is make sure you type out the entire email address e.g. Name@Domain Name.com
Then if that still doesn't work click and then change the password.
Let's see if that works.
No problem, glad I could help
Topic solved and archived
Derri- Helper
- Posts : 8711
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
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