Redeem Credits Code Issue

Hello i just purchased 2 codes with paysafe to use it to modify the copyrights on Toolbar,but when i trying to apply OK on the form it redirectes me on this page that doesnt exist:

Screenshots : 
http://prntscr.com/5s2sh3

This is the standard message from Forumotion saying that the website does not exist. What is the website you tried to add and apply the codes to? Could you provide the link?

-James

Here brother http://forum.tankerscommunity.net

Ok, well what is happening is that is your forum. But when you are applying the credits, it is trying to apply them to zzz.forumotion.com which isn't a valid forumotion website. So when applying the code for your credits, make sure it is directing them to your forum and not to another forum address. This could be what is causing this issue to occur. Because in your image, it is showing the error for not finding the website with the address "zzz.forumotion.com" which doesn't appear to be the link for your forum.

Do you get what I mean?

-James

Well i think that i got what you meant but its still the same when i try.My original forum url was tankers.forumgreek.com,maybe its has smth to do with it?

Hmm, I am not sure what to say. Over the time I have used Forumotion and purchased credits I have never had an issue such as this occur. I will do some research to try to find out the issue but I cannot guarantee results but I will do my best.

Regards,
James

Jadster wrote:Hmm, I am not sure what to say. Over the time I have used Forumotion and purchased credits I have never had an issue such as this occur. I will do some research to try to find out the issue but I cannot guarantee results but I will do my best.

Regards,
James

Thnx u

SLGrayPlease change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.


Done

We've had another report about this, I'll report this to my Pro Admin who'll investigate.

Hello

Could you send me a private message with?
Forum URL:
Allopass code:
Number of credits you'd get from the code:
Date you purchased code:
What error message did you get:
Or could you give a screenshot of the error message: 
Was your account debited?

Thanks in advance

Ok i send u

Solved Thnx u all