Spending Credits on a new domain name

Technical Details

Forum version : phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer
Screenshot of problem :

View image:

Who the problem concerns : All members
When the problem appeared : When my free domain name period ended
Forum link : http://warhammer.forumsmotion.com

Description of problem

Hello there,

My forums free domain name ended.

However, the forum address did not revert back to the original address.

In addition, I cant get the option of selecting a new domain name. I only have the option of renewing for free the address name that I had in the past for free... which I no longer want to have.

So please let me know what I have to do in order to spend my credits on a new domain name, other than the one I had in the past for free.

Please help!

I now have a huuuuge problem

My forum is not working anymore.

I get a link indicating that my address has expired and I cannot connect to the forum using my original address.

Basically, the forum is lost

Please help!!!!

http://warhammer.forumsmotion.com

The forum loads when I pressed the link.  The who's online shows you logged in.

Clear your browser's cache and history.

I managed to connect using IE.

Cant login with Firefox. What browser do you use?

Seriously, this is a big mess. Can someone just revert the forum to its original address ie warhammer.forusmotion.com?

I dont want any more the free name greekwarhammer.org

help!

I am using a tablet with Chrome.

I see your forum linked to the address you have posted and I am using Firefox if you have bookmarked your forum you will need to change your URL on that book mark to the address you want to use.

Then Clear your browser's cache and history and try again.

Also if your Domain name has ran out your need to remove the address of the old Domain name by logging in to your forum and going to

ACP >> General Tab >>    Forum >> Forum Address >>     Personalized domain name Tab >> Force the URL redirection : NO then click OK

Thank you.

The problem still exists though. I do not have the option of buying a new domain name.

Please help

i really can not see what the problem is if your seeing your forum in some other browser it has to do with your end.

Have you Clear your browser's cache and history ?

EDIT: You do not need to buy a new domain name just log in on IE and then go to the steps i have gave you in my last post and Tick No in the settings that will make your forum back to its old URL.

If your Bookmarks are set to your Free Domain name then you will need to change them to this one http://warhammer.forumsmotion.com  Again or your forum will keep looking for the old No longer used URL

APE

As I mentioned, for some odd reason the option of buying a new domain name wont show up....

elhion wrote:As I mentioned, for some odd reason the option of buying a new domain name wont show up....

From the screenshot it looks like FM are offering you a free domain name renewal. You just hit the 'renewal button'  and it should renew.

Hello

If I well understand the problem, you waited for your domain name expiration, to have a new one but your old domain name has been renewed and you cannot buy a new one...

It is probably a mistake and your old domain name has been renewed! Just confirm me you really want to remove your domain name and I'll do it. After that you'll be able to select a new domain name.

Thanks in advance

Regards

Buttercup

Thank you!

I do not want anymore the free offered domain name.

Please remove it --> www.greekwarhammer.org should be removed

Hoping to be able to buy a new name soon!

elhion wrote:Thank you!

I do not want anymore the free offered domain name.

Please remove it --> www.greekwarhammer.org should be removed

Hoping to be able to buy a new name soon!

It is done