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    This is a double post Get a new password doesn't work

    azwiz
    azwiz
    Forumember


    Male Posts : 837
    Reputation : 9
    Language : english
    Location : Apache Junction , Arizona USA

    This is a double post Get a new password doesn't work Empty This is a double post Get a new password doesn't work

    Post by azwiz February 8th 2015, 7:07 am

    If I could find the post I just made I would have edited it . This is actually a different topic . 
      I just tried to get a new password because it would not accept mine . It told me that the email does not match the username . that is false and phucked up .

      I then tried to register my wife . Same thing said nothing matches . Tried to retrieve her password  said email did not match username . What should I do ?

      I may not know codes , I may not quote just right . But I am no idiot . I know when something is screwed up . This is a problem . Please help .

      Ok so i get into my forum . Thank you . Did you see my other post ? My new users and my wife cannot log in or register . I did not change anything . Did you guys ?

      If you need screenshots i can take some . This what occurs . When a person registers they get all the way through to the final validate password screen , type in the password they just registered with . Tells them it doesn't match and takes them back to the registration screen . Retype same password , click save . Says invalid username . Change username and password . Says invalid email . It does this over and over no matter what . 

      I have just lost 2 new users over this . And my wife cannot register . The same exact scenario over and over . These users have never had accounts here , with the exception of one of them who could not get back in yesterday at all so I deleted his account and asked him to start over . He tried all day long . He is long gone . I cannot afford for this to continue . That last guy . It took me 2.5 years to get him in my WGT CC . Now because of this . That is certainly in jeopardy because of the frustration factor . Something is definitely wrong . I am usually able to figure stuff like this out . This I have no control over . You would be the next obvious source .
      What should I do ?

      you can close and lock this . I copy and pasted it to the other one


    Last edited by azwiz on February 8th 2015, 8:22 am; edited 3 times in total
    Eugeo Igvalt
    Eugeo Igvalt
    Forumember


    Male Posts : 289
    Reputation : 17
    Language : EN, SPA
    Location : Puerto Rico

    This is a double post Get a new password doesn't work Empty Re: This is a double post Get a new password doesn't work

    Post by Eugeo Igvalt February 8th 2015, 7:19 am

    This might help. https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password#849991

    Best of luck ^^
    Derri
    Derri
    Helper
    Helper


    Male Posts : 8711
    Reputation : 638
    Language : English & Basic French
    Location : Scotland, United Kingdom

    This is a double post Get a new password doesn't work Empty Re: This is a double post Get a new password doesn't work

    Post by Derri February 12th 2015, 7:15 pm

    Topic Trashed