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by FIB March 14th 2015, 6:12 pmWhy am I not getting notifications of new members? I get all other notifications.
Last edited by FIB on March 16th 2015, 1:56 pm; edited 1 time in total
4 posters
Not gettin activation email
FIB- Forumember
Posts : 491
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Language : English
Location : UK
Last edited by FIB on March 16th 2015, 1:56 pm; edited 1 time in total
brandon_g- Manager
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Have you checked your profile settings? If not, go to profile (edit my profile not view profile), look under notifications or preferences and see if you have everything ticked under recieve by email.... if not tick the rest and click save.
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FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
Thanks Brandon. Just checked and all seemed fine except 1 as show below.
Before
After
Before
After
SLGray- Administrator
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Try here: Ā Profile > Notifications
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You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
Seems to be ok
SLGray- Administrator
- Posts : 51554
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Language : English
Location : United States
Did you checked your spam folder/box?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
Yes, all my emails from the forum go directly to my inbox so there wouldn't be any reason for them to go into my spam.
Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
Hi @FIB ,
Ā Can i ask what your Email address host is ?
Hotmail.
Live.
AOL.
Gmail.
Yahoo.
Please Note we have a problem with the following Email systems
AOL.com/.co.uk
Yahoo.com/co.uk
Ā Can i ask what your Email address host is ?
Hotmail.
Live.
AOL.
Gmail.
Yahoo.
Please Note we have a problem with the following Email systems
AOL.com/.co.uk
Yahoo.com/co.uk
FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
It's Gmail so there shouldn't bee an issue ? as I said I get all other notifications but not activation emails.
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
Hmm... have you tried signing out of your gmail and signing back in? I only ask this because I use Gmail and for some strange reason, every so often I will be expecting an email I KNOW WAS sent but yet I did not receive it, not in my inbox, spam box, or any other box. Sometimes signing out then back in helps, other times you just have to wait and the email usually will appear or be delivered a few days later.
Seems like a weird Gmail bug, but it happens. Then again it could be an FM issue or setting issue, but as everything seems fine, I don't know.
Hope this helps,
-Brandon
Seems like a weird Gmail bug, but it happens. Then again it could be an FM issue or setting issue, but as everything seems fine, I don't know.
Hope this helps,
-Brandon
Remember to mark your topic
when a solution is found.General Rules | Tips & Tricks | FAQ | Forgot Founder Password?
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Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
Yes as far as i know Gmail is working fine on our system so there looks to be a problem here.
Turn the settings to off and then back on again in your ACP and then see if you get it.
Sometimes this resets the settings on our servers
Turn the settings to off and then back on again in your ACP and then see if you get it.
Sometimes this resets the settings on our servers
FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
APE wrote:Yes as far as i know Gmail is working fine on our system so there looks to be a problem here.
Turn the settings to off and then back on again in your ACP and then see if you get it.
Sometimes this resets the settings on our servers
Where do I find these setting ?
brandon_g- Manager
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Location : USA
Where you were in the screen shot in your 1st post, 'notify of new member registrations:' none, moderator, admin. Tick none, save, then re-tick Admin and save and see if anything changes.
Last edited by brandon_g on March 15th 2015, 1:58 am; edited 1 time in total
FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
Cheers Brandon I have done that so will have to wait for a new member now.
brandon_g- Manager
- Posts : 10113
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Language : English
Location : USA
Yep, I suppose so, I hope you get 1 soon or this topic may sit here for months 
.
Just kidding, let us know when you can the result.
-Brandon
.Just kidding, let us know when you can the result.
-Brandon
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FIB- Forumember
- Posts : 491
Reputation : 2
Language : English
Location : UK
Seems to be working againĀ Thanks for you help @brandon_g
Thanks for you help @brandon_g
brandon_g- Manager
- Posts : 10113
Reputation : 923
Language : English
Location : USA
.
Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
Glad this fixed your problem if it was to happen again please remember the steps you have done before and try that again. if it don't work then we can take a look at this again. some times the servers get a little slow and just need a refresh by resetting some small settings on your ACP.
APE
APE
Topic solved and archived