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    Admin automatically logged out of the chatbox when he logs into the ACP

    EEYEN3
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    EEYEN3
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    • Post n°1

    In progress Admin automatically logged out of the chatbox when he logs into the ACP

    Post by EEYEN3 March 17th 2015, 7:48 pm

    Yeah, basically that's the whole story. Whenever this guy (not me) tries to log into the ACP, he's logged out of the chatbox. Why is that?

    It isn't happening to any other admins, as far as I know.
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    brandon_g
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    • Post n°2

    In progress Re: Admin automatically logged out of the chatbox when he logs into the ACP

    Post by brandon_g March 17th 2015, 8:45 pm

    EEYEN3 wrote:Yeah, basically that's the whole story. Whenever this guy (not me) tries to log into the ACP, he's logged out of the chatbox. Why is that?

    It isn't happening to any other admins, as far as I know.
    There is a default chat time out. If a message is not sent for duration of time the chatbox automatically time you out. When this happens, if you click log in it will re connect you. It can be extremely annoying but that is how it is.
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    EEYEN3
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    • Post n°3

    In progress Re: Admin automatically logged out of the chatbox when he logs into the ACP

    Post by EEYEN3 March 17th 2015, 10:06 pm

    That isn't it, though. It's the second he logs into the ACP, he's automatically logged out of the chatbox. It's got nothing to do with the away/time out feature.
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    brandon_g
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    • Post n°4

    In progress Re: Admin automatically logged out of the chatbox when he logs into the ACP

    Post by brandon_g March 17th 2015, 10:22 pm

    Has the admin tried clearing the forum cookies? He should also try clearing his/her browser cache and cookies. See if this fixes it.



    Admin automatically logged out of the chatbox when he logs into the ACP Brando10
    Remember to mark your topic Admin automatically logged out of the chatbox when he logs into the ACP Solved15 when a solution is found.
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    EEYEN3
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    • Post n°5

    In progress Re: Admin automatically logged out of the chatbox when he logs into the ACP

    Post by EEYEN3 March 19th 2015, 5:43 pm

    It didn't help.
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    brandon_g
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    • Post n°6

    In progress Re: Admin automatically logged out of the chatbox when he logs into the ACP

    Post by brandon_g March 19th 2015, 7:39 pm

    Has the admin tried using a different browser or Computer?



    Admin automatically logged out of the chatbox when he logs into the ACP Brando10
    Remember to mark your topic Admin automatically logged out of the chatbox when he logs into the ACP Solved15 when a solution is found.
    General Rules | Tips & Tricks | FAQ | Forgot Founder Password?

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