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    Users automatically being logged out

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    Angie
    New Member


    Female Posts : 7
    Reputation : 0
    Language : English

    Users automatically being logged out Empty Users automatically being logged out

    Post by Angie August 18th 2007, 10:31 pm

    I have a problem with my forum. A few of my users are being automatically logged out while they are navigating within the forum. I am not having this problem. I am Webmaster and Have a second Webmaster who runs the forum with me and she is having this problem. There has to be a way to fix this because my members that are having this problem are becoming very frustrated.

    Please. Someone help me? Thank you
    avatar
    ConsoleElosnoc
    Forumember


    Female Posts : 229
    Reputation : 1
    Language : English/Chinese/ Opps..She has gone on a video gaming expedition!

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by ConsoleElosnoc August 18th 2007, 10:57 pm

    Cookie/Cache Problem?

    Other than that it could also be your forum's security..

    Other than that you'd need a technician =)
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    Angie
    New Member


    Female Posts : 7
    Reputation : 0
    Language : English

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by Angie August 18th 2007, 11:05 pm

    Thanks. I've asked them to clear their cookies and cache. I don't have this problem at all.

    I'll check the forum security.

    Thanks again. Smile
    avatar
    ConsoleElosnoc
    Forumember


    Female Posts : 229
    Reputation : 1
    Language : English/Chinese/ Opps..She has gone on a video gaming expedition!

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by ConsoleElosnoc August 18th 2007, 11:06 pm

    If all things fail.. wait for a Tech
    avatar
    Angie
    New Member


    Female Posts : 7
    Reputation : 0
    Language : English

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by Angie August 18th 2007, 11:29 pm

    I'll be in need of a tech. I can't figure out what the members problems are as myself and other members aren't having this problem only two people are experiencing being logged out while actively navigating the forum and when they are typing a reply.
    avatar
    ConsoleElosnoc
    Forumember


    Female Posts : 229
    Reputation : 1
    Language : English/Chinese/ Opps..She has gone on a video gaming expedition!

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by ConsoleElosnoc August 18th 2007, 11:42 pm

    It could be their internet
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    Angie
    New Member


    Female Posts : 7
    Reputation : 0
    Language : English

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by Angie August 18th 2007, 11:59 pm

    ConsoleElosnoc wrote:It could be their internet

    That's exactly what I told them, but they refuse to believe that. Out of 50 users only 2 are having this problem.

    Thanks again for all your help Very Happy
    avatar
    ConsoleElosnoc
    Forumember


    Female Posts : 229
    Reputation : 1
    Language : English/Chinese/ Opps..She has gone on a video gaming expedition!

    Users automatically being logged out Empty Re: Users automatically being logged out

    Post by ConsoleElosnoc August 19th 2007, 12:01 am

    No problem